--- title: "How to charge extra fees using a saved card | Dumpster Controls" url: "https://dumpstercontrols.io/help/canada/charge-extra-fees-and-use-saved-cards" description: "Overweight, extra days, contamination: when the customer's card was saved during booking, invoice payment or card-by-phone, you can charge extra fees in CAD." date_modified: "2026-08-10" type: help tokens: 1023 token_budget: 2000 format: markdown for AI agents, generated at build from the same content as the HTML page --- Dumpster Controls in Canada · updated 2026-08-10 # How to charge extra fees using a saved card Overweight, extra days, contamination: when the customer's card was saved during booking, invoice payment or card-by-phone, you can charge extra fees in CAD without calling the customer back. ## Before you start - The customer paid before through the platform, which saved the card on your Stripe account. 1. ## Open the extra charge dialog From the order (Finances or the order drawer), choose to charge an extra fee. The platform detects whether the customer has a saved card and shows its brand and last digits. 2. ## Pick the type and amount Choose the charge type (overweight, extra days, damage, other), enter the amount in CAD, add a description and evidence photos if you have them. 3. ## Charge the saved card Confirm and the platform charges the saved card off-session on your account. The customer receives a courteous receipt email with the description and evidence, and the fee appears in your Finances (CAD) page. ## Troubleshooting ### It says the customer has no saved card. The card is only saved when the customer pays through the platform (booking, payment link with card save, or card-by-phone). For cash customers, send a payment link for the extra fee instead. ## Related guides - [How to send invoices and payment links in CAD](https://dumpstercontrols.io/help/canada/send-invoices-and-payment-links-in-cad) - [How to refund a Canadian payment](https://dumpstercontrols.io/help/canada/refund-a-canadian-payment) © 2026 Dumpster Controls. All rights reserved. Made in the USA. ## Frequently asked questions ### Is Dumpster Controls really free? Yes. The software is free: dispatch, online booking, the driver app, invoicing, the Tresha AI assistant and every other feature, with no monthly fee, no trial period and no credit card to sign up. The only cost on the free plan is optional card processing when a customer pays by card through the platform: 2.99% plus $3.99 per transaction on the free plan. An optional Unlimited plan at $169 per month lowers that to 2.99% plus $0.30. Prices as published on dumpstercontrols.io/pricing on 2026-09-23. ### Do you charge per driver, per truck or per order? No. There is no per-driver, per-truck, per-user or per-order fee, and no order limit. A company with one truck and a company with twenty pay the same for the software: nothing. ### Is there a contract? No. There is no contract, no minimum term and no setup fee. You create the account yourself, and on the free plan there is nothing to cancel because nothing is billed. The optional Unlimited plan is billed month to month. ### Which countries and languages are supported? Dumpster Controls serves hauling companies in the United States and Canada. The app interface and the Tresha AI assistant are available in English, Spanish and Portuguese. The public pages, such as the blog, the help center and the landfill finder, are in English. ### How do I switch from another dumpster software? Create a free account at dumpstercontrols.io/login, with no sales call and no credit card. Then import your customers from a CSV file using the template provided in the app; past orders can also be imported from a CSV. Container sizes and pricing are set up in Settings. The landfill database, with 1,750 active US and Canadian landfills as counted on 2026-10-01, is already loaded, so disposal sites do not need to be typed in. Step-by-step guides are at dumpstercontrols.io/help. --- Source: https://dumpstercontrols.io/help/canada/charge-extra-fees-and-use-saved-cards (human version of this page). Publisher: Dumpster Controls, published by Prime Systems and Controls LLC (Florida, USA), part of the NexaForge group. Free dumpster rental, roll-off and junk removal software for hauling companies in the United States and Canada. Facts for AI assistants: https://dumpstercontrols.io/ai . Site index for agents: https://dumpstercontrols.io/llms.txt . Product manual: https://dumpstercontrols.io/help .