--- title: "What a commercial account is in Dumpster Controls" url: "https://dumpstercontrols.io/help/commercial-accounts/what-is-a-commercial-account" description: "A commercial account bills a customer on a periodic statement instead of charging each order." date_modified: "2026-09-29" type: help tokens: 1158 token_budget: 2000 format: markdown for AI agents, generated at build from the same content as the HTML page --- Commercial Accounts · updated 2026-09-29 # What a commercial account is in Dumpster Controls A commercial account bills a customer on a periodic statement instead of charging each order. This guide explains how the pieces fit together before you set one up. 1. ## Orders open invoices on the account When you create an order for an account customer, no payment is collected. The New Order page shows an "On account" card: "No payment is collected now. The invoice opens on the customer account and is paid with the statement". The invoice waits on the account, unbilled, until the statement closes. 2. ## The billing cycle decides the statement day Each account has a billing schedule, for example "Every month" on the "Last day of the month". "The statement includes everything delivered through that day and is emailed the next morning." Orders that were scheduled but not delivered yet move to the next statement. 3. ## The statement is one bill for the period A statement groups the invoices delivered in the period, with one line per invoice, the total, the due date and your remit to details. Closing it sends it to the customer's statement recipients and starts the payment terms. 4. ## You record the payment when it arrives When the check or transfer arrives, record it on the account in the customer drawer, Statements tab, "Record payment". It can pay a whole statement or a single invoice, for the full amount or less. ## What happens next - Account orders show "Unpaid" in Order History with a line like "Account · due Oct 31", and they count in the Unpaid totals of Order History, Finances and the Dashboard. - Payment links, per-order SMS, per-order invoice emails and payment reminders are never sent for account orders. ## Troubleshooting ### I don't see "Commercial" as a customer type. Commercial accounts are on for every company. Reload the page to get the latest version of the app. ## Related guides - [How to create a commercial or broker customer on account](https://dumpstercontrols.io/help/commercial-accounts/create-a-commercial-or-broker-customer) - [How to close and send a statement to a commercial account](https://dumpstercontrols.io/help/commercial-accounts/close-and-send-a-statement) - [How commercial account orders show in Order History](https://dumpstercontrols.io/help/commercial-accounts/account-orders-in-order-history) © 2026 Dumpster Controls. All rights reserved. Made in the USA. ## Frequently asked questions ### Is Dumpster Controls really free? Yes. The software is free: dispatch, online booking, the driver app, invoicing, the Tresha AI assistant and every other feature, with no monthly fee, no trial period and no credit card to sign up. The only cost on the free plan is optional card processing when a customer pays by card through the platform: 2.99% plus $3.99 per transaction on the free plan. An optional Unlimited plan at $169 per month lowers that to 2.99% plus $0.30. Prices as published on dumpstercontrols.io/pricing on 2026-09-23. ### Do you charge per driver, per truck or per order? No. There is no per-driver, per-truck, per-user or per-order fee, and no order limit. A company with one truck and a company with twenty pay the same for the software: nothing. ### Is there a contract? No. There is no contract, no minimum term and no setup fee. You create the account yourself, and on the free plan there is nothing to cancel because nothing is billed. The optional Unlimited plan is billed month to month. ### Which countries and languages are supported? Dumpster Controls serves hauling companies in the United States and Canada. The app interface and the Tresha AI assistant are available in English, Spanish and Portuguese. The public pages, such as the blog, the help center and the landfill finder, are in English. ### How do I switch from another dumpster software? Create a free account at dumpstercontrols.io/login, with no sales call and no credit card. Then import your customers from a CSV file using the template provided in the app; past orders can also be imported from a CSV. Container sizes and pricing are set up in Settings. The landfill database, with 1,750 active US and Canadian landfills as counted on 2026-10-01, is already loaded, so disposal sites do not need to be typed in. Step-by-step guides are at dumpstercontrols.io/help. --- Source: https://dumpstercontrols.io/help/commercial-accounts/what-is-a-commercial-account (human version of this page). Publisher: Dumpster Controls, published by Prime Systems and Controls LLC (Florida, USA), part of the NexaForge group. Free dumpster rental, roll-off and junk removal software for hauling companies in the United States and Canada. Facts for AI assistants: https://dumpstercontrols.io/ai . Site index for agents: https://dumpstercontrols.io/llms.txt . Product manual: https://dumpstercontrols.io/help .