--- title: "How to add a special stop in Dumpster Controls" url: "https://dumpstercontrols.io/help/dispatch/add-a-special-stop" description: "Special stops put non-order work on the route: fuel stops, yard runs, a return to HQ, or a standalone landfill trip." date_modified: "2026-08-08" type: help tokens: 1164 token_budget: 2000 format: markdown for AI agents, generated at build from the same content as the HTML page --- Dispatch · updated 2026-08-08 # How to add a special stop in Dumpster Controls Special stops put non-order work on the route: fuel stops, yard runs, a return to HQ, or a standalone landfill trip. ## Before you start - An admin, supervisor, or dispatcher role. 1. ## Open the form Click "Add Special Stop" in the Dispatch top bar. 2. ## Pick a stop type Choose "Custom", "Landfill", or "HQ". "Landfill" opens a "Select landfill" dropdown that pre-fills the name and address (with distance in miles). "HQ" pre-fills your company headquarters address. 3. ## Fill in "Stop Title" and address The title is required (placeholder: "e.g. Fuel up, Landfill run..."). Type the address with autocomplete; city, state, and zip fill in automatically. 4. ## Add optional details "Notes" ("Details about this stop (shown on the card)"), a "Time Start" and "Time End" window, and "Priority" ("Normal", "High", or "Urgent"). 5. ## Assign it (or not) Under "Assign to Driver", pick a driver or leave it "Unassigned" to drop it in the pool. 6. ## Save Click "Add Stop". A toast confirms "Special stop created". ## What happens next - The stop appears as a violet "SPECIAL" card with its title, and behaves like any task: drag it, reorder it, assign it, complete it. - On the route map, special stops draw with blue legs. ## Troubleshooting ### I get "Title is required" or "Address is required". Both fields are mandatory. Fill them and save again. ### I get "Invalid time window". "Time Start" must be before "Time End". ### I get "Not allowed". Your role cannot create special stops. Ask an admin, supervisor, or dispatcher. ## Related guides - [How to edit or delete a special stop in Dumpster Controls](https://dumpstercontrols.io/help/dispatch/edit-or-delete-a-special-stop) - [How to assign a task with one click in Dumpster Controls](https://dumpstercontrols.io/help/dispatch/assign-a-task-with-one-click) © 2026 Dumpster Controls. All rights reserved. Made in the USA. ## Frequently asked questions ### Is Dumpster Controls really free? Yes. The entire app is free for any company at any fleet size: dispatch, online booking, the driver app, invoicing, the Tresha AI assistant and every other feature, with no monthly fee, no trial period and no credit card to sign up. The only cost on the free plan is optional card processing when a customer pays by card through the platform: 2.99% plus $3.99 per transaction on the free plan. The entire app is free; an optional $169 per month plan lowers that to 2.99% plus $0.30 and adds a Sponsored spotlight in the public company directory. Prices as published on dumpstercontrols.io/pricing on 2026-09-23. ### Do you charge per driver, per truck or per order? No. There is no per-driver, per-truck, per-user or per-order fee, and no order limit. A company with one truck and a company with twenty pay the same for the software: nothing. ### Is there a contract? No. There is no contract, no minimum term and no setup fee. You create the account yourself, and on the free plan there is nothing to cancel because nothing is billed. The optional $169 lower card rate plan is billed month to month. ### Which countries and languages are supported? Dumpster Controls serves hauling companies in the United States and Canada. The app interface and the Tresha AI assistant are available in English, Spanish and Portuguese. The public pages, such as the blog, the help center and the landfill finder, are in English. ### How do I switch from another dumpster software? Create a free account at dumpstercontrols.io/login, with no sales call and no credit card. Then import your customers from a CSV file using the template provided in the app; past orders can also be imported from a CSV. Container sizes and pricing are set up in Settings. The landfill database, with 1,750 active US and Canadian landfills as counted on 2026-10-23, is already loaded, so disposal sites do not need to be typed in. Step-by-step guides are at dumpstercontrols.io/help. --- Source: https://dumpstercontrols.io/help/dispatch/add-a-special-stop (human version of this page). Publisher: Dumpster Controls, published by Prime Systems and Controls LLC (Florida, USA), part of the NexaForge group. Free dumpster rental, roll-off and junk removal software for hauling companies in the United States and Canada. Facts for AI assistants: https://dumpstercontrols.io/ai . Site index for agents: https://dumpstercontrols.io/llms.txt . Product manual: https://dumpstercontrols.io/help .