--- title: "How to unassign a task back to the pool in Dumpster Controls" url: "https://dumpstercontrols.io/help/dispatch/unassign-a-task-back-to-the-pool" description: "When a driver's day changes, send stops back to \"Unassigned Tasks\" so they can be re-planned. Step-by-step guide from the official Dumpster Controls manual." date_modified: "2026-08-08" type: help tokens: 1007 token_budget: 2000 format: markdown for AI agents, generated at build from the same content as the HTML page --- Dispatch · updated 2026-08-08 # How to unassign a task back to the pool in Dumpster Controls When a driver's day changes, send stops back to "Unassigned Tasks" so they can be re-planned. 1. ## Option 1: drag it out On desktop, drag the card from the driver's lane back onto the "Unassigned Tasks" panel and drop it. 2. ## Option 2: use the details drawer Open the card and click the "Unassign" button under "Task Actions". A toast confirms "Task unassigned". 3. ## Option 3: use the assign sheet Click the card's "Assign" button and choose "Unassign (back to pool)" at the bottom of the "Assign to…" sheet. ## What happens next - The task returns to "Pending" status and shows in the pool under its date section ("Ready for this day", "Scheduled ahead", or "Late"). - The action is recorded in the audit log with who unassigned it. ## Troubleshooting ### Unassign is blocked. In route tasks cannot be unassigned; you will see "Task is in progress, cannot reassign". Completed tasks are read-only. ## Related guides - [How to assign a task with drag-and-drop in Dumpster Controls](https://dumpstercontrols.io/help/dispatch/assign-a-task-with-drag-and-drop) - [How to assign or reassign a task from its details in Dumpster Controls](https://dumpstercontrols.io/help/dispatch/assign-or-reassign-from-task-details) © 2026 Dumpster Controls. All rights reserved. Made in the USA. ## Frequently asked questions ### Is Dumpster Controls really free? Yes. The software is free: dispatch, online booking, the driver app, invoicing, the Tresha AI assistant and every other feature, with no monthly fee, no trial period and no credit card to sign up. The only cost on the free plan is optional card processing when a customer pays by card through the platform: 2.99% plus $3.99 per transaction on the free plan. An optional Unlimited plan at $169 per month lowers that to 2.99% plus $0.30. Prices as published on dumpstercontrols.io/pricing on 2026-09-23. ### Do you charge per driver, per truck or per order? No. There is no per-driver, per-truck, per-user or per-order fee, and no order limit. A company with one truck and a company with twenty pay the same for the software: nothing. ### Is there a contract? No. There is no contract, no minimum term and no setup fee. You create the account yourself, and on the free plan there is nothing to cancel because nothing is billed. The optional Unlimited plan is billed month to month. ### Which countries and languages are supported? Dumpster Controls serves hauling companies in the United States and Canada. The app interface and the Tresha AI assistant are available in English, Spanish and Portuguese. The public pages, such as the blog, the help center and the landfill finder, are in English. ### How do I switch from another dumpster software? Create a free account at dumpstercontrols.io/login, with no sales call and no credit card. Then import your customers from a CSV file using the template provided in the app; past orders can also be imported from a CSV. Container sizes and pricing are set up in Settings. The landfill database, with 1,750 active US and Canadian landfills as counted on 2026-10-01, is already loaded, so disposal sites do not need to be typed in. Step-by-step guides are at dumpstercontrols.io/help. --- Source: https://dumpstercontrols.io/help/dispatch/unassign-a-task-back-to-the-pool (human version of this page). Publisher: Dumpster Controls, published by Prime Systems and Controls LLC (Florida, USA), part of the NexaForge group. Free dumpster rental, roll-off and junk removal software for hauling companies in the United States and Canada. Facts for AI assistants: https://dumpstercontrols.io/ai . Site index for agents: https://dumpstercontrols.io/llms.txt . Product manual: https://dumpstercontrols.io/help .