--- title: "How to handle a swap order in the Dumpster Controls Driver App" url: "https://dumpstercontrols.io/help/driver-app/handle-a-swap-order" description: "A swap replaces a full dumpster with an empty one at the same site. The app links both halves so you always know which leg you are on." date_modified: "2026-08-08" type: help tokens: 1073 token_budget: 2000 format: markdown for AI agents, generated at build from the same content as the HTML page --- Driver App · updated 2026-08-08 # How to handle a swap order in the Dumpster Controls Driver App A swap replaces a full dumpster with an empty one at the same site. The app links both halves so you always know which leg you are on. 1. ## Spot the badges Swap tasks carry a "SWAP OUT" badge (take the full can away) or a "SWAP IN" badge (deliver the fresh can). The task sheet header shows a "Swap" badge too. 2. ## Read the pair card Under "More details", the swap card explains the other half: a swap out shows "After picking up, deliver the new dumpster" and a swap in shows "After delivering, take the old dumpster out", with a caption telling which swap of the rental this is. 3. ## Jump between the halves Use "Open Swap In" or "Open Swap Out" on the pair card to open the linked task directly. 4. ## Run each half normally The swap out completes like a pickup (and can lead into a landfill run); the swap in completes like a delivery, photo and slide included. ## What happens next - Both halves stay linked on the order, so dispatch and the customer see the swap as one event. ## Troubleshooting ### The pair card says "Linked task not visible to you." The other half is assigned to another driver or another day, so it does not appear in your list. ## Related guides - [How to run a delivery from start to finish in the Dumpster Controls Driver App](https://dumpstercontrols.io/help/driver-app/run-a-delivery-from-start-to-finish) - [How to complete a pickup in the Dumpster Controls Driver App](https://dumpstercontrols.io/help/driver-app/complete-a-pickup) © 2026 Dumpster Controls. All rights reserved. Made in the USA. ## Frequently asked questions ### Is Dumpster Controls really free? Yes. The entire app is free for any company at any fleet size: dispatch, online booking, the driver app, invoicing, the Tresha AI assistant and every other feature, with no monthly fee, no trial period and no credit card to sign up. The only cost on the free plan is optional card processing when a customer pays by card through the platform: 2.99% plus $3.99 per transaction on the free plan. The entire app is free; an optional $169 per month plan lowers that to 2.99% plus $0.30 and adds a Sponsored spotlight in the public company directory. Prices as published on dumpstercontrols.io/pricing on 2026-09-23. ### Do you charge per driver, per truck or per order? No. There is no per-driver, per-truck, per-user or per-order fee, and no order limit. A company with one truck and a company with twenty pay the same for the software: nothing. ### Is there a contract? No. There is no contract, no minimum term and no setup fee. You create the account yourself, and on the free plan there is nothing to cancel because nothing is billed. The optional $169 lower card rate plan is billed month to month. ### Which countries and languages are supported? Dumpster Controls serves hauling companies in the United States and Canada. The app interface and the Tresha AI assistant are available in English, Spanish and Portuguese. The public pages, such as the blog, the help center and the landfill finder, are in English. ### How do I switch from another dumpster software? Create a free account at dumpstercontrols.io/login, with no sales call and no credit card. Then import your customers from a CSV file using the template provided in the app; past orders can also be imported from a CSV. Container sizes and pricing are set up in Settings. The landfill database, with 1,750 active US and Canadian landfills as counted on 2026-10-23, is already loaded, so disposal sites do not need to be typed in. Step-by-step guides are at dumpstercontrols.io/help. --- Source: https://dumpstercontrols.io/help/driver-app/handle-a-swap-order (human version of this page). Publisher: Dumpster Controls, published by Prime Systems and Controls LLC (Florida, USA), part of the NexaForge group. Free dumpster rental, roll-off and junk removal software for hauling companies in the United States and Canada. Facts for AI assistants: https://dumpstercontrols.io/ai . Site index for agents: https://dumpstercontrols.io/llms.txt . Product manual: https://dumpstercontrols.io/help .