--- title: "How to sign in and recover your password in Dumpster Controls" url: "https://dumpstercontrols.io/help/getting-started/sign-in-and-recover-your-password" description: "The login screen handles sign-in, two-factor codes, and password recovery from one place. Step-by-step guide from the official Dumpster Controls manual." date_modified: "2026-08-08" type: help tokens: 1101 token_budget: 2000 format: markdown for AI agents, generated at build from the same content as the HTML page --- Getting Started · updated 2026-08-08 # How to sign in and recover your password in Dumpster Controls The login screen handles sign-in, two-factor codes, and password recovery from one place. 1. ## Sign in On the login page, enter "Email" and "Password" under the "Sign In" heading ("Sign in to your account") and click "Sign In". The eye icon toggles password visibility. 2. ## Enter your 2FA code if asked Accounts with two-factor authentication see a "Two-Factor Authentication" screen: "Enter the 6-digit code from your authenticator app", then click "Verify". Use "Back to login" to start over. 3. ## Forgot your password? Request a reset Click "Forgot your password?" under the sign-in button. On the recovery page ("Forgot your password?" with the note "Enter your email and we'll send you a reset link."), type your "Email" and click "Send reset link". 4. ## Use the reset link The page switches to "Check your email" and confirms it sent a reset link to your address, with the tip to check your inbox and spam folder. Follow the link to set a new password. If nothing arrives, click "Didn't receive it? Try again". ## What happens next - After login, each role lands on its home: company users on the dashboard, drivers in the driver workflow, and platform admins in their own panel. - Your language choice on the login page ("Preferred Language") is remembered on that device. ## Troubleshooting ### Login fails with an error toast. Check the email and password. If your company teammate created your user, ask them for a password reset: their "Reset Password" action sends you a new link to set a password. ## Related guides - [How to create your Dumpster Controls account](https://dumpstercontrols.io/help/getting-started/create-your-account) © 2026 Dumpster Controls. All rights reserved. Made in the USA. ## Frequently asked questions ### Is Dumpster Controls really free? Yes. The entire app is free for any company at any fleet size: dispatch, online booking, the driver app, invoicing, the Tresha AI assistant and every other feature, with no monthly fee, no trial period and no credit card to sign up. The only cost on the free plan is optional card processing when a customer pays by card through the platform: 2.99% plus $3.99 per transaction on the free plan. The entire app is free; an optional $169 per month plan lowers that to 2.99% plus $0.30 and adds a Sponsored spotlight in the public company directory. Prices as published on dumpstercontrols.io/pricing on 2026-09-23. ### Do you charge per driver, per truck or per order? No. There is no per-driver, per-truck, per-user or per-order fee, and no order limit. A company with one truck and a company with twenty pay the same for the software: nothing. ### Is there a contract? No. There is no contract, no minimum term and no setup fee. You create the account yourself, and on the free plan there is nothing to cancel because nothing is billed. The optional $169 lower card rate plan is billed month to month. ### Which countries and languages are supported? Dumpster Controls serves hauling companies in the United States and Canada. The app interface and the Tresha AI assistant are available in English, Spanish and Portuguese. The public pages, such as the blog, the help center and the landfill finder, are in English. ### How do I switch from another dumpster software? Create a free account at dumpstercontrols.io/login, with no sales call and no credit card. Then import your customers from a CSV file using the template provided in the app; past orders can also be imported from a CSV. Container sizes and pricing are set up in Settings. The landfill database, with 1,750 active US and Canadian landfills as counted on 2026-10-01, is already loaded, so disposal sites do not need to be typed in. Step-by-step guides are at dumpstercontrols.io/help. --- Source: https://dumpstercontrols.io/help/getting-started/sign-in-and-recover-your-password (human version of this page). Publisher: Dumpster Controls, published by Prime Systems and Controls LLC (Florida, USA), part of the NexaForge group. Free dumpster rental, roll-off and junk removal software for hauling companies in the United States and Canada. Facts for AI assistants: https://dumpstercontrols.io/ai . Site index for agents: https://dumpstercontrols.io/llms.txt . Product manual: https://dumpstercontrols.io/help .