--- title: "How to swap a dumpster for a customer in Dumpster Controls" url: "https://dumpstercontrols.io/help/inventory/swap-a-dumpster-for-a-customer" description: "When a customer fills a can and needs another, the swap creates a fresh delivery order linked to the pickup of the full one." date_modified: "2026-08-08" type: help tokens: 1232 token_budget: 2000 format: markdown for AI agents, generated at build from the same content as the HTML page --- Inventory & Containers · updated 2026-08-08 # How to swap a dumpster for a customer in Dumpster Controls When a customer fills a can and needs another, the swap creates a fresh delivery order linked to the pickup of the full one. 1. ## Start the swap On the Pickups tab, click the "Swap" button on the order row (tooltip: "Swap Dumpster", "Customer needs an additional or replacement dumpster"). The "Swap Dumpster" dialog opens with the note "Create a new delivery for when the customer needs an additional or replacement dumpster". 2. ## Choose how it gets paid With Stripe connected you pick between "Electronic (Stripe)" with invoice and payment link, or "Cash" with no electronic invoice. Without Stripe, the swap is recorded as cash. 3. ## Set the dates Under "Delivery & Pickup Dates", the delivery date defaults to the original order's pickup date and the pickup date follows the same rental length. The "Rental period" line shows the day count and warns if it differs from the original. 4. ## Pick the size "What size does the customer need?" offers "Same size" (pricing inherited exactly from the original order) or "Different size" (pick from your active sizes; the base price auto-fills from that size's duration tier). 5. ## Review the price Base Price, Fuel Surcharge, Tax Rate, and Rental Days are all editable, with a live total. For electronic payments, "Card Fee Handling" chooses "Customer pays fee", "Company absorbs fee", or "Split 50/50". 6. ## Create it Click "Create Swap Order". A toast confirms "Swap Order Created" with the new order number, and the invoice (plus payment link, when electronic) is sent to the customer. ## What happens next - A new delivery order appears on the Deliveries tab marked as a swap, and the original order keeps moving through pickup and landfill. - If the original pickup already had a driver, the new swap delivery is assigned to the same driver automatically. ## Troubleshooting ### The "Create Swap Order" button is disabled. Both dates are required, and for "Different size" you must also select the size and have a base price above zero. ## Related guides - [How to mark an order as picked up in Dumpster Controls](https://dumpstercontrols.io/help/inventory/mark-an-order-as-picked-up) - [How to work the Deliveries tab in Dumpster Controls](https://dumpstercontrols.io/help/inventory/work-the-deliveries-tab) © 2026 Dumpster Controls. All rights reserved. Made in the USA. ## Frequently asked questions ### Is Dumpster Controls really free? Yes. The entire app is free for any company at any fleet size: dispatch, online booking, the driver app, invoicing, the Tresha AI assistant and every other feature, with no monthly fee, no trial period and no credit card to sign up. The only cost on the free plan is optional card processing when a customer pays by card through the platform: 2.99% plus $3.99 per transaction on the free plan. The entire app is free; an optional $169 per month plan lowers that to 2.99% plus $0.30 and adds a Sponsored spotlight in the public company directory. Prices as published on dumpstercontrols.io/pricing on 2026-09-23. ### Do you charge per driver, per truck or per order? No. There is no per-driver, per-truck, per-user or per-order fee, and no order limit. A company with one truck and a company with twenty pay the same for the software: nothing. ### Is there a contract? No. There is no contract, no minimum term and no setup fee. You create the account yourself, and on the free plan there is nothing to cancel because nothing is billed. The optional $169 lower card rate plan is billed month to month. ### Which countries and languages are supported? Dumpster Controls serves hauling companies in the United States and Canada. The app interface and the Tresha AI assistant are available in English, Spanish and Portuguese. The public pages, such as the blog, the help center and the landfill finder, are in English. ### How do I switch from another dumpster software? Create a free account at dumpstercontrols.io/login, with no sales call and no credit card. Then import your customers from a CSV file using the template provided in the app; past orders can also be imported from a CSV. Container sizes and pricing are set up in Settings. The landfill database, with 1,750 active US and Canadian landfills as counted on 2026-10-01, is already loaded, so disposal sites do not need to be typed in. Step-by-step guides are at dumpstercontrols.io/help. --- Source: https://dumpstercontrols.io/help/inventory/swap-a-dumpster-for-a-customer (human version of this page). Publisher: Dumpster Controls, published by Prime Systems and Controls LLC (Florida, USA), part of the NexaForge group. Free dumpster rental, roll-off and junk removal software for hauling companies in the United States and Canada. Facts for AI assistants: https://dumpstercontrols.io/ai . Site index for agents: https://dumpstercontrols.io/llms.txt . Product manual: https://dumpstercontrols.io/help .