--- title: "How to track your money and payouts in Dumpster Controls" url: "https://dumpstercontrols.io/help/invoicing-payments/track-your-money-and-payouts" description: "The \"Your Money\" page in Finances shows card payments, held funds, payouts, and deposits, including the exact fee taken from every payment and the journey of." date_modified: "2026-08-08" type: help tokens: 1196 token_budget: 2000 format: markdown for AI agents, generated at build from the same content as the HTML page --- Invoicing & Payments · updated 2026-08-08 # How to track your money and payouts in Dumpster Controls The "Your Money" page in Finances shows card payments, held funds, payouts, and deposits, including the exact fee taken from every payment and the journey of each dollar to your bank. ## Before you start - Owner or admin permissions (the page says: "Only owners and admins can view this page."). - A connected Stripe account (otherwise the page shows "Stripe account not connected yet"). 1. ## Open the page Go to "Finances" and open "Your Money". Use the range selector ("Last 7 days", "Last 30 days", "Last 90 days", "Month to date", "All time") to pick the period. 2. ## Understand the fee "The fee, exactly" card shows a worked example on your current plan: customer paid, minus the Stripe price, minus the platform part, equals your net. On Unlimited the platform part is $0.00. 3. ## Inspect transactions The "Transactions" table lists each payment with "Gross", "Stripe price", "Platform", "Net", and "Status". Click a row to open the "Transaction journey": customer paid, fees, your net, held until delivery, released after the driver confirms delivery, in your Stripe balance, and deposit to bank following your Stripe payout schedule. Export everything with the "CSV" button. 4. ## Review declines and open Stripe The "If an order is declined" card lists refunded orders with gross paid, fees retained, and "Refunded to customer". You can also open your Stripe dashboard directly from the page. ## What happens next - Payment statuses read: "Held (awaiting delivery)", "Released", "Failed, retrying", and "Deposited". - Historical payments always show the fee charged at the time, so older rows can differ from current pricing. ## Troubleshooting ### A payment shows "Failed, retrying". The payout release failed and an automatic retry is scheduled. No action is needed on your side. ## Related guides - [How to connect Stripe and get paid online in Dumpster Controls](https://dumpstercontrols.io/help/invoicing-payments/connect-stripe-to-get-paid-online) - [How to cancel an order and refund the customer in Dumpster Controls](https://dumpstercontrols.io/help/invoicing-payments/cancel-an-order-and-refund-the-customer) © 2026 Dumpster Controls. All rights reserved. Made in the USA. ## Frequently asked questions ### Is Dumpster Controls really free? Yes. The software is free: dispatch, online booking, the driver app, invoicing, the Tresha AI assistant and every other feature, with no monthly fee, no trial period and no credit card to sign up. The only cost on the free plan is optional card processing when a customer pays by card through the platform: 2.99% plus $3.99 per transaction on the free plan. An optional Unlimited plan at $169 per month lowers that to 2.99% plus $0.30. Prices as published on dumpstercontrols.io/pricing on 2026-09-23. ### Do you charge per driver, per truck or per order? No. There is no per-driver, per-truck, per-user or per-order fee, and no order limit. A company with one truck and a company with twenty pay the same for the software: nothing. ### Is there a contract? No. There is no contract, no minimum term and no setup fee. You create the account yourself, and on the free plan there is nothing to cancel because nothing is billed. The optional Unlimited plan is billed month to month. ### Which countries and languages are supported? Dumpster Controls serves hauling companies in the United States and Canada. The app interface and the Tresha AI assistant are available in English, Spanish and Portuguese. The public pages, such as the blog, the help center and the landfill finder, are in English. ### How do I switch from another dumpster software? Create a free account at dumpstercontrols.io/login, with no sales call and no credit card. Then import your customers from a CSV file using the template provided in the app; past orders can also be imported from a CSV. Container sizes and pricing are set up in Settings. The landfill database, with 1,750 active US and Canadian landfills as counted on 2026-10-01, is already loaded, so disposal sites do not need to be typed in. Step-by-step guides are at dumpstercontrols.io/help. --- Source: https://dumpstercontrols.io/help/invoicing-payments/track-your-money-and-payouts (human version of this page). Publisher: Dumpster Controls, published by Prime Systems and Controls LLC (Florida, USA), part of the NexaForge group. Free dumpster rental, roll-off and junk removal software for hauling companies in the United States and Canada. Facts for AI assistants: https://dumpstercontrols.io/ai . Site index for agents: https://dumpstercontrols.io/llms.txt . Product manual: https://dumpstercontrols.io/help .