--- title: "How to turn Scrap Metal on or off for your company | Dumpster Controls" url: "https://dumpstercontrols.io/help/scrap-metal/turn-on-scrap-metal-business-line" description: "Scrap Metal is off by default. New companies choose it in the welcome dialog; existing companies switch it on in Settings." date_modified: "2026-09-19" type: help tokens: 1563 token_budget: 2000 format: markdown for AI agents, generated at build from the same content as the HTML page --- Scrap Metal · updated 2026-09-19 # How to turn Scrap Metal on or off for your company Scrap Metal is off by default. New companies choose it in the welcome dialog; existing companies switch it on in Settings. Turning it off only hides screens: nothing is deleted. ## Before you start - A company admin account. Other roles do not see the switches. 1. ## New account: answer "What do you do today?" On your first sign-in the welcome dialog ("Welcome, {your name}", "Two things and the app looks like yours.") opens on "Step 1 of 2": "What do you do today?". It lists "Dumpster Rental", "Junk Removal" and "Scrap Metal" with a "Beta" pill. The first two start on. Switch on "Scrap Metal" ("Free pickups for the customer, paid by the metal") and click "Continue". Step 2 asks "What is your company called?". Both answers are saved together. 2. ## Existing account: open Business lines in Settings Open Settings (the Account Center), click the "Company" tab and scroll to "Business lines": "Turn off what your company does not do. This only cleans up your screens: nothing is deleted, and orders you already have stay exactly where they are." Flip the "Scrap Metal" switch on. It saves at once and a toast confirms "Scrap Metal is back on your screens". There is no Save button to press for this section. 3. ## Or use the bell Admins of accounts at least a week old see a "What's new" card in the notification bell: "New: Scrap Metal", "Scrap pickups with no charge to the customer. Turn it on to try it." Its "Turn on Scrap Metal" button jumps straight to the Business lines section and highlights it. The card goes away once the line is on, or when you click "Dismiss". 4. ## Turn it off when you need to Flip the switch off in Settings, or hover the "Scrap Metal" KPI card on the Dashboard or Operations and click the hide icon ("Hide Scrap Metal from this screen"). A confirmation titled "Hide Scrap Metal?" spells out what goes away ("the Scrap Metal card on your Dashboard and Operations screens, and the option to create a new Scrap Metal order") and what does not ("your existing orders and jobs, Order History, Finances and reports, dispatch tasks and the driver app. Nothing is deleted."). Click "Hide it". The toast reads "Scrap Metal hidden" with "Turn it back on in Settings, Company, Business lines." 5. ## Read the notes under the switch "At least one business line has to stay on." appears under the last active line, and its switch is locked. If scrap orders are still open when you turn the line off, the note "Turned off, but {n} are still open. The card stays on screen until they are finished." appears, and the card keeps showing until that work is done. ## What happens next - Turning a line on is immediate and needs no confirmation; turning it off always asks first. - Changing lines does nothing to drivers in the field: their tasks stay exactly as they were. - The "Create New Order" page only offers the "Scrap Metal" type while the line is on. ## Troubleshooting ### The "Business lines" section is missing from the Company tab. Only company admins see it, and it is hidden while you are in "View as customer". Ask an admin of the company to change it. ### I turned Scrap Metal off but the card is still on the Dashboard. That is by design: the card stays until every open scrap order is finished. It shows "Off, {n} still open" and a "Turn back on" link if you change your mind. ## Related guides - [How scrap metal orders work in Dumpster Controls](https://dumpstercontrols.io/help/scrap-metal/what-is-a-scrap-metal-order) - [How to update your company profile in Dumpster Controls](https://dumpstercontrols.io/help/settings/update-your-company-profile) - [How to check alerts from the bell in Dumpster Controls](https://dumpstercontrols.io/help/dashboard/check-alerts-from-the-bell) © 2026 Dumpster Controls. All rights reserved. Made in the USA. ## Frequently asked questions ### Is Dumpster Controls really free? Yes. The software is free: dispatch, online booking, the driver app, invoicing, the Tresha AI assistant and every other feature, with no monthly fee, no trial period and no credit card to sign up. The only cost on the free plan is optional card processing when a customer pays by card through the platform: 2.99% plus $3.99 per transaction on the free plan. An optional Unlimited plan at $169 per month lowers that to 2.99% plus $0.30. Prices as published on dumpstercontrols.io/pricing on 2026-09-23. ### Do you charge per driver, per truck or per order? No. There is no per-driver, per-truck, per-user or per-order fee, and no order limit. A company with one truck and a company with twenty pay the same for the software: nothing. ### Is there a contract? No. There is no contract, no minimum term and no setup fee. You create the account yourself, and on the free plan there is nothing to cancel because nothing is billed. The optional Unlimited plan is billed month to month. ### Which countries and languages are supported? Dumpster Controls serves hauling companies in the United States and Canada. The app interface and the Tresha AI assistant are available in English, Spanish and Portuguese. The public pages, such as the blog, the help center and the landfill finder, are in English. ### How do I switch from another dumpster software? Create a free account at dumpstercontrols.io/login, with no sales call and no credit card. Then import your customers from a CSV file using the template provided in the app; past orders can also be imported from a CSV. Container sizes and pricing are set up in Settings. The landfill database, with 1,750 active US and Canadian landfills as counted on 2026-10-01, is already loaded, so disposal sites do not need to be typed in. Step-by-step guides are at dumpstercontrols.io/help. --- Source: https://dumpstercontrols.io/help/scrap-metal/turn-on-scrap-metal-business-line (human version of this page). Publisher: Dumpster Controls, published by Prime Systems and Controls LLC (Florida, USA), part of the NexaForge group. Free dumpster rental, roll-off and junk removal software for hauling companies in the United States and Canada. Facts for AI assistants: https://dumpstercontrols.io/ai . Site index for agents: https://dumpstercontrols.io/llms.txt . Product manual: https://dumpstercontrols.io/help .