--- title: "How to choose your notification preferences in Dumpster Controls" url: "https://dumpstercontrols.io/help/settings/choose-your-notification-preferences" description: "The Notifications tab is a short list of three switches, one per real notification the platform sends you." date_modified: "2026-09-06" type: help tokens: 1259 token_budget: 2000 format: markdown for AI agents, generated at build from the same content as the HTML page --- Settings & Account · updated 2026-09-06 # How to choose your notification preferences in Dumpster Controls The Notifications tab is a short list of three switches, one per real notification the platform sends you. Each choice is personal: it changes what YOU receive, not what your teammates receive. 1. ## Open the Notifications tab In the Account Center, click "Notifications". The header reads "Choose what notifications you receive and how." 2. ## New orders and junk jobs (push) The first switch controls the push notification the office app sends when a new order or junk removal job comes in. Turn it off and new work stops buzzing your phone; it keeps flowing into the app as usual. 3. ## Marketplace (HUB) emails The second switch controls the emails about Dumpster HUB activity: a partner accepted your order, is on the way, gave it back, or a payout was split. One exception on purpose: if a HUB listing for an order due today expires without a partner, that "action required" email is always sent, because money and a real customer are waiting. 4. ## Support ticket updates by email The third switch controls the emails you get when our team replies to a support ticket or its status changes. In-app updates on the ticket keep working either way. 5. ## Changes save instantly There is no save button. Each switch saves the moment you flip it; if saving fails, the switch flips back and a message asks you to try again. ## What happens next - Everything starts ON by default, so if you never open this tab you receive everything, exactly as before. - Operational alerts (overdue invoices, expiring driver licenses, truck maintenance, fraud warnings) are not optional notifications: they always appear in the bell at the top of the app. ## Troubleshooting ### I turned off new order pushes but my teammate still gets them. Preferences are per person. Each teammate controls their own switches from their own account. ### I stopped getting support emails and missed a reply. Turn "Support ticket updates by email" back on. You can always read replies inside the app under Account Center, Support. ### Where did the SMS options and the extra recipients list go? They were removed. The platform does not send per-event SMS to your team, and notifications now go to each user's own account instead of a shared list. ## Related guides - [How to update your personal profile in Dumpster Controls](https://dumpstercontrols.io/help/settings/update-your-personal-profile) - [How to check alerts from the bell in Dumpster Controls](https://dumpstercontrols.io/help/dashboard/check-alerts-from-the-bell) - [How to follow your support tickets and replies in Dumpster Controls](https://dumpstercontrols.io/help/settings/follow-your-support-tickets-and-replies) © 2026 Dumpster Controls. All rights reserved. Made in the USA. ## Frequently asked questions ### Is Dumpster Controls really free? Yes. The entire app is free for any company at any fleet size: dispatch, online booking, the driver app, invoicing, the Tresha AI assistant and every other feature, with no monthly fee, no trial period and no credit card to sign up. The only cost on the free plan is optional card processing when a customer pays by card through the platform: 2.99% plus $3.99 per transaction on the free plan. The entire app is free; an optional $169 per month plan lowers that to 2.99% plus $0.30 and adds a Sponsored spotlight in the public company directory. Prices as published on dumpstercontrols.io/pricing on 2026-09-23. ### Do you charge per driver, per truck or per order? No. There is no per-driver, per-truck, per-user or per-order fee, and no order limit. A company with one truck and a company with twenty pay the same for the software: nothing. ### Is there a contract? No. There is no contract, no minimum term and no setup fee. You create the account yourself, and on the free plan there is nothing to cancel because nothing is billed. The optional $169 lower card rate plan is billed month to month. ### Which countries and languages are supported? Dumpster Controls serves hauling companies in the United States and Canada. The app interface and the Tresha AI assistant are available in English, Spanish and Portuguese. The public pages, such as the blog, the help center and the landfill finder, are in English. ### How do I switch from another dumpster software? Create a free account at dumpstercontrols.io/login, with no sales call and no credit card. Then import your customers from a CSV file using the template provided in the app; past orders can also be imported from a CSV. Container sizes and pricing are set up in Settings. The landfill database, with 1,750 active US and Canadian landfills as counted on 2026-10-01, is already loaded, so disposal sites do not need to be typed in. Step-by-step guides are at dumpstercontrols.io/help. --- Source: https://dumpstercontrols.io/help/settings/choose-your-notification-preferences (human version of this page). Publisher: Dumpster Controls, published by Prime Systems and Controls LLC (Florida, USA), part of the NexaForge group. Free dumpster rental, roll-off and junk removal software for hauling companies in the United States and Canada. Facts for AI assistants: https://dumpstercontrols.io/ai . Site index for agents: https://dumpstercontrols.io/llms.txt . Product manual: https://dumpstercontrols.io/help .