--- title: "How to delete your Dumpster Controls account" url: "https://dumpstercontrols.io/help/settings/delete-your-account" description: "You can ask us to delete your account at any time. The request opens a 30-day window: nothing is erased during that time, and signing back in cancels it." date_modified: "2026-08-31" type: help tokens: 1460 token_budget: 2000 format: markdown for AI agents, generated at build from the same content as the HTML page --- Settings & Account · updated 2026-08-31 # How to delete your Dumpster Controls account You can ask us to delete your account at any time. The request opens a 30-day window: nothing is erased during that time, and signing back in cancels it. After the 30 days your personal data is deleted or anonymized and your login stops working. Records that belong to your company, such as orders and invoices, stay with the company. 1. ## Drivers: ask inside the app Open the driver app, go to the menu and then Profile. Choose "Delete account" and confirm. The app shows the exact date your account is scheduled for deletion, and the same date arrives by e-mail so you have it in writing. 2. ## Owners, admins and office users: ask by e-mail Write to support@dumpstercontrols.io from the e-mail address of the account, with the subject "Delete my account". We confirm the request and the scheduled date by e-mail within one business day, and the same 30-day window applies. 3. ## If you are the only owner, say what happens to the company Tell us in the message whether the company should be transferred to another person on your team or closed. We never close a company without a written instruction, because your drivers and office team may depend on it to work. 4. ## Watch for the confirmation e-mail The e-mail carries the scheduled date and the reminder that signing in again cancels the deletion. It is sent in the language of your account: English, Portuguese or Spanish. 5. ## Changed your mind? Just sign in Sign in again before the scheduled date and the deletion is canceled, with nothing lost. You can also reply to the confirmation e-mail asking us to cancel it. ## What happens next - What is deleted: your login, the personal data on your profile and driver record (name, e-mail, phone, avatar), the push notification tokens of your devices, and your driver record is deactivated. - What stays: orders, invoices, payments, service photos and landfill receipts belong to the company you worked for and remain with it, without your personal data attached. Accounting history is kept for as long as the law requires. - Location history from the driver app is kept for 30 days and then removed on its own, whether or not you delete your account. - The public page at /delete-account says the same thing without a login, which is what the app stores ask for. ## Troubleshooting ### I deleted my account by mistake. Can I get it back? Yes, as long as the scheduled date has not arrived. Sign in again and the deletion is canceled automatically. After that date the login no longer exists and you would have to start a new account. ### I do not see the "Delete account" option. It lives in the driver app, under menu then Profile. Owners, admins and office users request it by e-mail at support@dumpstercontrols.io. ### Does deleting my account erase my company's orders? No. Orders, invoices and service photos are the company's records and stay with the company. What goes away is your personal data and your access. ### I am a driver and my company still needs my delivery history. It keeps it. The proof of service stays with the company; what is removed is your name, e-mail, phone and photo, and your access to the app. ## Related guides - [How to cancel your subscription in Dumpster Controls](https://dumpstercontrols.io/help/settings/cancel-your-subscription) - [How to update your personal profile in Dumpster Controls](https://dumpstercontrols.io/help/settings/update-your-personal-profile) - [How to manage your profile, settings, and documents in the Dumpster Controls Driver App](https://dumpstercontrols.io/help/driver-app/manage-your-profile-settings-and-documents) © 2026 Dumpster Controls. All rights reserved. Made in the USA. ## Frequently asked questions ### Is Dumpster Controls really free? Yes. The software is free: dispatch, online booking, the driver app, invoicing, the Tresha AI assistant and every other feature, with no monthly fee, no trial period and no credit card to sign up. The only cost on the free plan is optional card processing when a customer pays by card through the platform: 2.99% plus $3.99 per transaction on the free plan. An optional Unlimited plan at $169 per month lowers that to 2.99% plus $0.30. Prices as published on dumpstercontrols.io/pricing on 2026-09-23. ### Do you charge per driver, per truck or per order? No. There is no per-driver, per-truck, per-user or per-order fee, and no order limit. A company with one truck and a company with twenty pay the same for the software: nothing. ### Is there a contract? No. There is no contract, no minimum term and no setup fee. You create the account yourself, and on the free plan there is nothing to cancel because nothing is billed. The optional Unlimited plan is billed month to month. ### Which countries and languages are supported? Dumpster Controls serves hauling companies in the United States and Canada. The app interface and the Tresha AI assistant are available in English, Spanish and Portuguese. The public pages, such as the blog, the help center and the landfill finder, are in English. ### How do I switch from another dumpster software? Create a free account at dumpstercontrols.io/login, with no sales call and no credit card. Then import your customers from a CSV file using the template provided in the app; past orders can also be imported from a CSV. Container sizes and pricing are set up in Settings. The landfill database, with 1,750 active US and Canadian landfills as counted on 2026-10-01, is already loaded, so disposal sites do not need to be typed in. Step-by-step guides are at dumpstercontrols.io/help. --- Source: https://dumpstercontrols.io/help/settings/delete-your-account (human version of this page). Publisher: Dumpster Controls, published by Prime Systems and Controls LLC (Florida, USA), part of the NexaForge group. Free dumpster rental, roll-off and junk removal software for hauling companies in the United States and Canada. Facts for AI assistants: https://dumpstercontrols.io/ai . Site index for agents: https://dumpstercontrols.io/llms.txt . Product manual: https://dumpstercontrols.io/help .