--- title: "How driver onboarding works from invite to first task in Dumpster Controls" url: "https://dumpstercontrols.io/help/team-roles/understand-the-driver-onboarding-journey" description: "From the moment you click \"Create Driver\" to the driver's first completed stop, the platform guides both sides. This is the full journey." date_modified: "2026-08-08" type: help tokens: 1167 token_budget: 2000 format: markdown for AI agents, generated at build from the same content as the HTML page --- Team & Roles · updated 2026-08-08 # How driver onboarding works from invite to first task in Dumpster Controls From the moment you click "Create Driver" to the driver's first completed stop, the platform guides both sides. This is the full journey. 1. ## You create the driver Fill the "New Driver" form on the "Drivers" page. The moment you save, the invite goes out automatically; no separate send step. 2. ## The driver gets the invite An email titled "{Your company}: set up your driver account" (plus a text when a phone is on file) with a "Set Your Password" button and the plan: "Click the button above to set your password", "Download the Dumpster Controls Driver app", "Log in with your email and new password", "Start receiving and completing dispatch tasks". The email also carries App Store and Google Play buttons under "Get the driver app". 3. ## The driver sets a password The link opens the password page in their browser. After setting it, the driver is guided to install the app on their phone. 4. ## The driver installs and logs in In the Dumpster Controls app, the driver logs in with their email and new password. See the driver app install guide for what their first screen looks like. 5. ## You assign work The driver now has a lane on your Dispatch board. Assign a task and the driver gets a push notification on their phone. ## What happens next - If the driver stalls at any point, check the "Invite sent" note on their row and use "Resend invite" to give them a fresh 24-hour link. - Drivers who try to use the web dashboard in a browser are pointed to the app download page; the driver experience lives in the mobile app. ## Related guides - [How to install the Dumpster Controls Driver App](https://dumpstercontrols.io/help/driver-app/install-the-driver-app) - [How to assign a task with one click in Dumpster Controls](https://dumpstercontrols.io/help/dispatch/assign-a-task-with-one-click) - [How to resend a driver invite in Dumpster Controls](https://dumpstercontrols.io/help/team-roles/resend-a-driver-invite) © 2026 Dumpster Controls. All rights reserved. Made in the USA. ## Frequently asked questions ### Is Dumpster Controls really free? Yes. The entire app is free for any company at any fleet size: dispatch, online booking, the driver app, invoicing, the Tresha AI assistant and every other feature, with no monthly fee, no trial period and no credit card to sign up. The only cost on the free plan is optional card processing when a customer pays by card through the platform: 2.99% plus $3.99 per transaction on the free plan. The entire app is free; an optional $169 per month plan lowers that to 2.99% plus $0.30 and adds a Sponsored spotlight in the public company directory. Prices as published on dumpstercontrols.io/pricing on 2026-09-23. ### Do you charge per driver, per truck or per order? No. There is no per-driver, per-truck, per-user or per-order fee, and no order limit. A company with one truck and a company with twenty pay the same for the software: nothing. ### Is there a contract? No. There is no contract, no minimum term and no setup fee. You create the account yourself, and on the free plan there is nothing to cancel because nothing is billed. The optional $169 lower card rate plan is billed month to month. ### Which countries and languages are supported? Dumpster Controls serves hauling companies in the United States and Canada. The app interface and the Tresha AI assistant are available in English, Spanish and Portuguese. The public pages, such as the blog, the help center and the landfill finder, are in English. ### How do I switch from another dumpster software? Create a free account at dumpstercontrols.io/login, with no sales call and no credit card. Then import your customers from a CSV file using the template provided in the app; past orders can also be imported from a CSV. Container sizes and pricing are set up in Settings. The landfill database, with 1,750 active US and Canadian landfills as counted on 2026-10-23, is already loaded, so disposal sites do not need to be typed in. Step-by-step guides are at dumpstercontrols.io/help. --- Source: https://dumpstercontrols.io/help/team-roles/understand-the-driver-onboarding-journey (human version of this page). Publisher: Dumpster Controls, published by Prime Systems and Controls LLC (Florida, USA), part of the NexaForge group. Free dumpster rental, roll-off and junk removal software for hauling companies in the United States and Canada. Facts for AI assistants: https://dumpstercontrols.io/ai . Site index for agents: https://dumpstercontrols.io/llms.txt . Product manual: https://dumpstercontrols.io/help .