---
title: "How to ask Tresha a question by text in Dumpster Controls"
url: "https://dumpstercontrols.io/help/tresha/ask-tresha-a-question-by-text"
description: "Type a plain-language question and Tresha answers with your company's real numbers, typing the reply live on screen."
date_modified: "2026-08-08"
type: help
tokens: 1169
token_budget: 2000
format: markdown for AI agents, generated at build from the same content as the HTML page
---

Tresha AI Assistant · updated 2026-08-08

# How to ask Tresha a question by text in Dumpster Controls

Type a plain-language question and Tresha answers with your company's real numbers, typing the reply live on screen.

1. ## Type your question
  Use the input box at the bottom of the chat, with the placeholder "Ask Tresha...". Ask naturally, for example "What pickups are late?" or "How much did I bill this week?".
2. ## Send it
  Press Enter or click the send button. Shift+Enter adds a new line instead of sending.
3. ## Watch the answer arrive
  Three bouncing dots show while Tresha is thinking, then the reply types itself out live in the chat. Each message carries a timestamp.
4. ## Keep the conversation going
  Tresha remembers the conversation, so you can follow up, for example "and tomorrow?" after asking about today.

## What happens next

- Answers are built from your company's live data at the moment you ask, filtered by what your role can see.
- Below the input box, the chat shows the reminder "AI suggestions, verify details." Double-check important numbers in the module itself before acting on them.

## Troubleshooting

### Tresha replied "I wasn't able to find specific data for that question."

Rephrase the question, or ask about deliveries, pickups, invoices, or routes. The quick suggestion buttons are a reliable starting point.

### I got "I'm getting too many requests right now. Please wait a moment and try again."

You hit the request limit. Wait a moment and send the question again.

### I got "AI credits are exhausted for now. Please contact your admin."

The AI usage allowance ran out. Contact your admin.

### I got "Sorry, I'm having trouble connecting right now."

Check your internet connection and try again in a moment.

## Related guides

- [How to use Tresha's quick suggestion buttons in Dumpster Controls](https://dumpstercontrols.io/help/tresha/use-the-quick-suggestion-chips)
- [What Tresha can answer about your operation in Dumpster Controls](https://dumpstercontrols.io/help/tresha/know-what-tresha-can-answer)

© 2026 Dumpster Controls. All rights reserved. Made in the USA.

## Frequently asked questions

### Is Dumpster Controls really free?

Yes. The entire app is free for any company at any fleet size: dispatch, online booking, the driver app, invoicing, the Tresha AI assistant and every other feature, with no monthly fee, no trial period and no credit card to sign up. The only cost on the free plan is optional card processing when a customer pays by card through the platform: 2.99% plus $3.99 per transaction on the free plan. The entire app is free; an optional $169 per month plan lowers that to 2.99% plus $0.30 and adds a Sponsored spotlight in the public company directory. Prices as published on dumpstercontrols.io/pricing on 2026-09-23.

### Do you charge per driver, per truck or per order?

No. There is no per-driver, per-truck, per-user or per-order fee, and no order limit. A company with one truck and a company with twenty pay the same for the software: nothing.

### Is there a contract?

No. There is no contract, no minimum term and no setup fee. You create the account yourself, and on the free plan there is nothing to cancel because nothing is billed. The optional $169 lower card rate plan is billed month to month.

### Which countries and languages are supported?

Dumpster Controls serves hauling companies in the United States and Canada. The app interface and the Tresha AI assistant are available in English, Spanish and Portuguese. The public pages, such as the blog, the help center and the landfill finder, are in English.

### How do I switch from another dumpster software?

Create a free account at dumpstercontrols.io/login, with no sales call and no credit card. Then import your customers from a CSV file using the template provided in the app; past orders can also be imported from a CSV. Container sizes and pricing are set up in Settings. The landfill database, with 1,750 active US and Canadian landfills as counted on 2026-10-01, is already loaded, so disposal sites do not need to be typed in. Step-by-step guides are at dumpstercontrols.io/help.

---

Source: https://dumpstercontrols.io/help/tresha/ask-tresha-a-question-by-text (human version of this page).
Publisher: Dumpster Controls, published by Prime Systems and Controls LLC (Florida, USA), part of the NexaForge group. Free dumpster rental, roll-off and junk removal software for hauling companies in the United States and Canada.
Facts for AI assistants: https://dumpstercontrols.io/ai . Site index for agents: https://dumpstercontrols.io/llms.txt . Product manual: https://dumpstercontrols.io/help .
