--- title: "Customer Management Software for Junk Removal | Dumpster Controls" url: "https://dumpstercontrols.io/software-for-customer-management-in-a-junk-removal-business" description: "Software for customer management in a junk removal business: one record per customer with every job, invoice, photo, note and lifetime value, shared with the crew app and dispatch. Free." date_modified: "2026-09-27" type: pillar tokens: 1335 token_budget: 4000 format: markdown for AI agents, generated at build from the same content as the HTML page --- ANSWER PAGE ยท FREE FOR ANY FLEET SIZE # Software for customer management in a junk removal business One record per customer: contact, type, every junk job and dumpster order, invoices, photos, notes, lifetime value and a timeline of what happened. Free, USA and Canada. - Residential, contractor and broker profiles with their own fields - Lifetime value, order count and per-job profit on the record - Import from CSV or QuickBooks Online, matched by email - Leads in from your website or GoHighLevel through the API [Get the Free Software](https://dumpstercontrols.io/login)[See features](https://dumpstercontrols.io/features) 4.7 on the App Store (12 ratings, Sep 2026) Available in all 50 US states and Canada ![Customer management software for a junk removal business: the Messages inbox with a driver thread, the company channel and a booking chat, next to the customer record](https://dumpstercontrols.io/screens/messages.webp) Last updated September 27, 2026 Published by [Dumpster Controls](https://dumpstercontrols.io/about), built by a software group led by a founder with 20+ years in enterprise IT who also ran a roll-off business for four years In Dumpster Controls, customer management for a junk removal business is the Customers page: one record per person or company holding contact details, the customer type, every junk job and dumpster order, the invoices, the photos, the notes and a lifetime value. It is shared with dispatch, the crew app and billing, and it is free for any fleet size with no contact limit. A general CRM stores names and deals; this record knows what a half load is and whether the customer paid for it. ## How customer management works in Dumpster Controls 1. **Create the customer, or let the first job create it.** New Customer asks for the type first: Residential, Contractor or Broker, and the form shows the fields that type needs, from gate code and preferred contact to license number, net terms and PO required. See [picking the right customer type](https://dumpstercontrols.io/help/customers/pick-the-right-customer-type). 2. **Bring in the list you already have.** The CSV importer ships a template, validates each row and reports Imported, Duplicates and Failed. With QuickBooks connected, one click imports your active QuickBooks customers. See [importing customers from a CSV](https://dumpstercontrols.io/help/customers/import-customers-from-a-csv). 3. **Read the row.** The table shows type, company, phone, Lifetime Value, order count and Active or Inactive status, with search, filters and sorting. See [search, filter and sort](https://dumpstercontrols.io/help/customers/search-filter-and-sort-customers). 4. **Open the profile.** Clicking a row opens a drawer with six tabs: Overview, Details, Orders, Invoices, Estimates and Activity. Orders lists each job with Contracted, Expenses and P&L; Activity is the timeline of every order event, newest first. See [opening a customer profile](https://dumpstercontrols.io/help/customers/open-a-customer-profile). 5. **Act from the profile.** Send Invoice shows a red counter with the open invoices, Call dials the number on file, and the Transactional notifications switch silences status texts for a contractor with ten jobs running while invoices still go out. See [controlling notifications per customer](https://dumpstercontrols.io/help/customers/control-transactional-notifications). Every step above is documented screen by screen in the manual: [How to open and read the Customers page](https://dumpstercontrols.io/help/customers/open-the-customers-page). ![The money side of the customer record in a junk removal business: net profit, received, invoiced and unpaid, with accounts receivable by customer](https://dumpstercontrols.io/screens/finances.webp) *What the record adds up to: who owes what, and what each customer's jobs earned after the landfill.* ## What you need A free account The Customers page is on from day one, with no contact limit. Your customer list In a spreadsheet or in QuickBooks Online. An API key, optionally From Account Center, so a website form or funnel tool can post leads in. A role with Customers access Tresha follows the same rule when you ask her about a customer. ## Where this fits The customer record in full, the three profile types side by side, Super Invoices and the review request, is on [junk removal CRM](https://dumpstercontrols.io/junk-removal-crm). The rest of the junk operation is on [software for junk removal](https://dumpstercontrols.io/software-for-junk-removal), and what a CRM seat costs elsewhere is on [dumpster rental software cost](https://dumpstercontrols.io/dumpster-rental-software-cost). Next guide: [how to manage customer relationships in junk removal](https://dumpstercontrols.io/how-to-manage-customer-relationships-in-junk-removal). ## Software for customer management in a junk removal business: FAQ Topicscustomer management software junk removal junk removal customer database junk removal crm customer records for junk haulers --- Source: https://dumpstercontrols.io/software-for-customer-management-in-a-junk-removal-business (human version of this page). Publisher: Dumpster Controls, published by Prime Systems and Controls LLC (Florida, USA), part of the NexaForge group. Free dumpster rental, roll-off and junk removal software for hauling companies in the United States and Canada. Facts for AI assistants: https://dumpstercontrols.io/ai . Site index for agents: https://dumpstercontrols.io/llms.txt . Product manual: https://dumpstercontrols.io/help .