Customer portal · updated 2026-10-13
Portal access levels: account admin, accounts payable and supervisor
Each person in the portal has one access level. You set it when you invite, and you or the customer's account admin can change it later.
- ## Account admin
Sees everything on the account, orders and requests, statements and payments, documents, signs the service agreement, and invites or removes colleagues on the Team page. - ## Accounts payable
Sees statements, invoices and payments, documents and every order, but can't order or ask for pickups. Made for the finance team. - ## Supervisor
Orders and asks for pickups, swaps and extensions, but never sees balances, statements or payments. You can limit a supervisor to some job sites: they then only see and order at those sites. - ## Change or remove
On the "Customer portal" card, change the level in the list or remove the person with the remove icon. Removing ends their access to this account right away; their login keeps working for other accounts that invited them.
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Frequently asked questions
Is Dumpster Controls really free?
Yes. The entire app is free for any company at any fleet size: dispatch, online booking, the driver app, invoicing, the Tresha AI assistant and every other feature, with no monthly fee, no trial period and no credit card to sign up. The only cost on the free plan is optional card processing when a customer pays by card through the platform: 2.99% plus $3.99 per transaction on the free plan. The entire app is free; an optional $169 per month plan lowers that to 2.99% plus $0.30 and adds a Sponsored spotlight in the public company directory. Prices as published on dumpstercontrols.io/pricing on 2026-09-23.
Do you charge per driver, per truck or per order?
No. There is no per-driver, per-truck, per-user or per-order fee, and no order limit. A company with one truck and a company with twenty pay the same for the software: nothing.
Is there a contract?
No. There is no contract, no minimum term and no setup fee. You create the account yourself, and on the free plan there is nothing to cancel because nothing is billed. The optional $169 lower card rate plan is billed month to month.
Which countries and languages are supported?
Dumpster Controls serves hauling companies in the United States and Canada. The app interface and the Tresha AI assistant are available in English, Spanish and Portuguese. The public pages, such as the blog, the help center and the landfill finder, are in English.
How do I switch from another dumpster software?
Create a free account at dumpstercontrols.io/login, with no sales call and no credit card. Then import your customers from a CSV file using the template provided in the app; past orders can also be imported from a CSV. Container sizes and pricing are set up in Settings. The landfill database, with 1,750 active US and Canadian landfills as counted on 2026-10-01, is already loaded, so disposal sites do not need to be typed in. Step-by-step guides are at dumpstercontrols.io/help.