Settings & Account · updated 2026-08-08
How to manage your subscription payment method in Dumpster Controls
The "Payment Methods" tab shows the card that pays your subscription and hands the sensitive parts to Stripe: "Payments are processed securely by Stripe."
Before you start
- This tab manages the card paying YOUR subscription. To receive money FROM customers, use "Configure Payouts" instead.
- ## Open Payment Methods
In the Account Center, click "Payment Methods". A status banner summarizes your subscription: "Subscription active", "Free trial" (with "Trial ends on" a date), "Payment past due", or "Subscription canceled". - ## Review your cards
Each card on file shows its brand, "ending in" the last four digits, its "Expires" date, and a "Default" tag on the card being charged. With nothing on file you will see "No payment method on file". - ## Add or change a card
Click "Manage Payment Methods on Stripe" (or "Add Payment Method via Stripe" when you have no card). A secure Stripe portal opens in a new browser tab where you add, replace, or remove cards.
What happens next
- Changes made in the Stripe portal reflect back on this tab.
- The footer note explains the security model: "All payment data is securely managed by Stripe. We do not store your full card details."
Troubleshooting
I see "Could not load payment methods."
Reload the page. If it keeps failing, open a ticket in the "Support Center" tab.
The banner says "Payment past due".
The last subscription charge failed. Open the Stripe portal from this tab and update your card to keep the subscription active.
Related guides
- How to subscribe to the optional paid plan in Dumpster Controls
- How to manage your Hub funding card in Dumpster Controls
© 2026 Dumpster Controls. All rights reserved. Made in the USA.
Frequently asked questions
Is Dumpster Controls really free?
Yes. The entire app is free for any company at any fleet size: dispatch, online booking, the driver app, invoicing, the Tresha AI assistant and every other feature, with no monthly fee, no trial period and no credit card to sign up. The only cost on the free plan is optional card processing when a customer pays by card through the platform: 2.99% plus $3.99 per transaction on the free plan. The entire app is free; an optional $169 per month plan lowers that to 2.99% plus $0.30 and adds a Sponsored spotlight in the public company directory. Prices as published on dumpstercontrols.io/pricing on 2026-09-23.
Do you charge per driver, per truck or per order?
No. There is no per-driver, per-truck, per-user or per-order fee, and no order limit. A company with one truck and a company with twenty pay the same for the software: nothing.
Is there a contract?
No. There is no contract, no minimum term and no setup fee. You create the account yourself, and on the free plan there is nothing to cancel because nothing is billed. The optional $169 lower card rate plan is billed month to month.
Which countries and languages are supported?
Dumpster Controls serves hauling companies in the United States and Canada. The app interface and the Tresha AI assistant are available in English, Spanish and Portuguese. The public pages, such as the blog, the help center and the landfill finder, are in English.
How do I switch from another dumpster software?
Create a free account at dumpstercontrols.io/login, with no sales call and no credit card. Then import your customers from a CSV file using the template provided in the app; past orders can also be imported from a CSV. Container sizes and pricing are set up in Settings. The landfill database, with 1,750 active US and Canadian landfills as counted on 2026-10-23, is already loaded, so disposal sites do not need to be typed in. Step-by-step guides are at dumpstercontrols.io/help.