Getting Started · updated 2026-08-08

    How to invite office team members in Dumpster Controls

    Office users (admins, supervisors, dispatchers) manage orders, invoices, drivers, and customers from the desktop, while drivers use the mobile workflow.

    Before you start

    • An admin account.
    1. 1

      Open Team and Permissions

      In the Account Center, open the "Team and Permissions" tab ("Manage who has access to your account and what they can do.").

    2. 2

      Start an invite

      Click "Invite User", or the shortcuts "Create Admin" and "Create Dispatcher" to pre-select the role.

    3. 3

      Fill in the user

      In the "New Admin User" form, enter "First Name", "Last Name", "Email", and "Phone", then pick the role under "Role & Options": "Admin" ("Full access to office tools."), "Supervisor" ("Can manage dispatch and drivers, limited settings."), or "Dispatcher" ("Can schedule orders and assign trucks/drivers.").

    4. 4

      Optionally make them a driver too

      Turn on "Also a Driver" ("Turn this on if they also do deliveries or pickups.") and optionally add "License Number" and "Expiration Date" under "Driver License (optional)". They will then appear in the Drivers list as well.

    5. 5

      Create

      Click "Create User". The new teammate appears under "Office Users" with their role badge, and you can send them a password link any time with "Reset Password" ("{name} will get a new link to set a password.").

    What happens next

    • Online teammates show an "Online now" dot in the list.
    • The permission rule applies: an admin can only delete users they created, and the original creator admin cannot be deleted by other admins.

    Troubleshooting

    I cannot delete a team member.

    The original admin account cannot be removed ("Cannot delete"). For others, only the admin who created them (or the account owner) can delete them.

    Related guides

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