Junk Removal · updated 2026-08-08
The public checkout is a two-step flow, "Details" then "Pay", branded with your logo and colors. Knowing it helps you support customers mid-booking.
Under the headline "Schedule Junk Removal. Instantly.", the customer picks a "Job Type" ("Curbside Pickup", "Garage Cleanout", or "Construction Debris") and a "Load Size" from the fractions you priced, each with a short description (your pricing "Notes" text when set). They enter their ZIP and address, choose the "Job Date", and optionally a "Preferred Start (optional)" time.
The ZIP is checked against your service area live: "You're within our service area!" in green, or "Outside our service area" in red, which blocks the booking.
The customer fills "Full Name", "Phone", and "Email", then clicks "Initialize Secure Payment" to load the card form. A "Billing Address" section defaults to "Same as delivery address". Payment is by card only.
A running summary shows the location, job type, load size, and date, with price lines: "Base price", "Crew surcharge" (when crew options carry a surcharge), "Promo discount", "Sales tax", "Processing fee" (per your fee-handling setting), and "Total". Promo codes from your booking settings work here too.
After the "Process Payment" button succeeds, the success screen "Request Confirmed!" shows the order summary with the new job number and a "What happens next?" list: "Confirmation sent", "Crew dispatched", and "Need help?" with your company name.
The success screen then reads "Payment Received!" while the order finalizes. The job is created from the verified payment; if it still has not appeared after a few minutes, contact support with the customer's email.
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