Module guide

Junk Removal

Sell junk removal online by the truckload: load prices, arrival windows, a booking page made for junk, and load changes the customer approves and pays from their phone.

Junk Removal is one of the business lines in Dumpster Controls, next to Dumpster Rental. Jobs are priced by how much of the truck the items fill (quarter, half, 3/4 or full truck), scheduled with an arrival window, and run by your crew from the Driver App, on the same Dispatch board as your dumpster work.

Online booking for junk has its own card on the Online Booking page, with its own on/off switch and its own link (https://dumpstercontrols.io/junk-checkout/your-slug), separate from your dumpster booking link. Prices come from Junk Removal Pricing, and the junk "Settings" dialog sets your arrival windows, same-day booking, how far ahead customers can book, customer photos, the items you don't take, your junk service terms and your cancellation policy.

The customer pays for the load they expect when they book. If the crew finds more on site, the office or the driver uses "Adjust load" to propose the bigger load, and the customer gets a link to approve and pay only the difference. Nothing extra is charged unless they approve. If the load is smaller, the difference goes back to their card right away.

Everything described here is available to every company: the Online Booking cards, Junk Removal Pricing, the junk "Settings" dialog, the junk booking page, "Adjust load" and the automatic texts and emails to junk customers. The junk booking page can also go on your own website with the booking widget.

Step-by-step guides

Frequently asked questions

Is the junk removal booking link the same as my dumpster Booking URL?

No. Each service has its own link and its own "Accepting bookings" switch on the Online Booking page. Your dumpster Booking URL never turns into the junk page on its own, and you can pause one service while the other stays live.

What do I need before customers can book junk removal online?

An approved Stripe payout account and at least one load with a price above zero in Junk Removal Pricing. Until then the junk card stays paused and does not show its link.

Can the price change after the customer books?

Only with the customer's approval. If the load is bigger, the customer gets a link to approve and pay the difference, and nothing is charged until they pay. If they decline, the crew takes only what was booked. If the load is smaller, the difference is refunded to their card.

Why don't I see "Adjust load" on a junk job?

"Adjust load" shows on open junk jobs booked and paid online, and on junk jobs your office created that are not paid yet. Drivers see it after "I've Arrived". If you still don't see it, update the Driver App to the latest version or contact support.

Can I use promo codes on the junk booking page?

The new junk booking page does not have a promo code field.

Do customers need an account to book junk removal?

No. The junk booking page is public. Customers pick a load, an address and an arrival window, enter their name, mobile phone and email, and pay by card.