Online Booking · updated 2026-08-15
The "Holidays & Blackout Dates" section lets you block specific calendar dates, national holidays and your own vacation or maintenance days, so customers cannot book them online. It works alongside the Weekly Schedule: the schedule blocks days of the week, blackout dates block exact dates.
Before you start
In the left menu, click "Booking Page", then click the "Holidays" pill in the quick-nav bar at the top of the page. It jumps you straight to the "Holidays & Blackout Dates" section (you can also find it in the "Appearance" tab, right below "Weekly Schedule").
The holiday list for your country is already visible below the "Block national holidays" switch (United States federal holidays, or Canadian holidays for companies based in Canada), each with its name and next date, so you can see exactly what will be blocked before turning anything on. Flip the switch and all of them become blocked.
If your crew works on a specific holiday, for example Columbus Day, click that holiday's switch to reopen it. Reopened holidays stay bookable while the rest remain blocked.
In "Custom blackout dates", click dates on the calendar to block them, for example a vacation week or a maintenance day. Each date appears in the list with an optional label field and an X to remove it. You can block up to 60 dates; past dates are cleaned up automatically.
Open your Booking URL in a private window. Blocked dates are struck through and cannot be selected in the delivery and pickup calendars, the quick-pick button skips to the next open day, and if a computed pickup date lands on a blocked day it moves to the next open one.
That is intentional. When no open day exists in the next 90 days, the page stops suggesting dates and asks the customer to pick one manually from the calendar, where dates after your vacation are still available.
Treat them as public. Labels may be visible to customers on public pages, so use neutral labels like "Closed" or "Vacation".
The holiday list follows your company country. If your company is set to Canada in the platform, the Canadian list appears. Contact support if your country looks wrong.
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