Team & Roles · updated 2026-08-08
How to open and read the Admin Users page in Dumpster Controls
The "Admin Users" page is the home of your office team. Learn its counters, filters, and the built-in explainer before you start inviting.
- ## Open the page
In the app sidebar, click "Admin User". The page title reads "Admin Users" with the subtitle "Create office users who manage dispatch, customers, and billing." - ## Read the explainer when in doubt
Click the question mark button next to "New Admin User" to toggle the "What is an Admin User?" card. It summarizes who office users are, the small-companies tip about marking an Admin User as also being a Driver, and the safety rule: "You cannot delete the admin who created your account. You can only delete users you created." It also shows the three role chips with their descriptions. - ## Use the four counters
"Total Users", "Dispatchers", "Supervisors", and "Admin + Driver" are clickable. Clicking one filters the table to that group; clicking "Total Users" clears the filters. - ## Search and filter
Use the box "Search by name, email, phone..." plus three dropdowns: role ("All Roles", "Admin", "Supervisor", "Dispatcher"), status ("All Status", "Active", "Inactive"), and driver ("Driver: Any", "Also Driver", "Not a Driver"). A "Clear" link resets everything, and a counter shows how many users match. - ## Read a table row
Each row shows the person's avatar (with a green ring when active), name, email, and, when an invite went out, a small "Invite sent {time} ago" line. Then come the "Role" badge, "Phone", "Status" pill, and "Also Driver" badge. Row actions are a "Reset Password" button, an edit pencil, and a three-dot menu with "View" and "Delete". - ## Open the detail view
Click any row to open the user's details (breadcrumb "Admin Users / Details"). It shows contact info, status, whether they are "Also a Driver", a "Permissions Summary" describing their role, and an "Activity" card with "Created", "Last Updated", and "Last Login" ("Never" if they have not logged in yet).
What happens next
- If the table is empty you will see "No admin users yet" with "Add your first dispatcher or office admin." and a "New Admin User" button.
Troubleshooting
My filters return nothing.
You will see "No users found" with "Try adjusting your filters." Click "Clear Filters" to reset.
Related guides
- How to add an office team member in Dumpster Controls
- How to manage your team from the Account Center in Dumpster Controls
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Frequently asked questions
Is Dumpster Controls really free?
Yes. The entire app is free for any company at any fleet size: dispatch, online booking, the driver app, invoicing, the Tresha AI assistant and every other feature, with no monthly fee, no trial period and no credit card to sign up. The only cost on the free plan is optional card processing when a customer pays by card through the platform: 2.99% plus $3.99 per transaction on the free plan. The entire app is free; an optional $169 per month plan lowers that to 2.99% plus $0.30 and adds a Sponsored spotlight in the public company directory. Prices as published on dumpstercontrols.io/pricing on 2026-09-23.
Do you charge per driver, per truck or per order?
No. There is no per-driver, per-truck, per-user or per-order fee, and no order limit. A company with one truck and a company with twenty pay the same for the software: nothing.
Is there a contract?
No. There is no contract, no minimum term and no setup fee. You create the account yourself, and on the free plan there is nothing to cancel because nothing is billed. The optional $169 lower card rate plan is billed month to month.
Which countries and languages are supported?
Dumpster Controls serves hauling companies in the United States and Canada. The app interface and the Tresha AI assistant are available in English, Spanish and Portuguese. The public pages, such as the blog, the help center and the landfill finder, are in English.
How do I switch from another dumpster software?
Create a free account at dumpstercontrols.io/login, with no sales call and no credit card. Then import your customers from a CSV file using the template provided in the app; past orders can also be imported from a CSV. Container sizes and pricing are set up in Settings. The landfill database, with 1,750 active US and Canadian landfills as counted on 2026-10-01, is already loaded, so disposal sites do not need to be typed in. Step-by-step guides are at dumpstercontrols.io/help.