Team & Roles · updated 2026-08-08

How to remove a team member in Dumpster Controls

Removing an office user takes away their access immediately. A few protections stop you from locking yourself, or the account creator, out.

Before you start

• The Admin role.

1. ## Open the row menu
   On the "Admin Users" page, click the three-dot menu on the person's row and choose "Delete". You can also use "Remove" in the Account Center's "Team and Permissions" tab.
2. ## Confirm
   The dialog "Delete admin user?" warns "This removes their access to your account. This action cannot be undone." Click "Delete".
3. ## Watch the confirmation
   A toast confirms "User deactivated" and the person disappears from the active list.

What happens next

• The person can no longer log in, their roles are removed, and any driver record they had is removed from the Drivers list.
• Their email address is freed up, so it can be used again for a new account later.

Troubleshooting

The "Delete" option is grayed out on my own row.

You cannot delete yourself; the tooltip reads "You cannot delete yourself." Ask another admin to remove your account if needed.

I get "Cannot delete the company owner".

The account owner is protected and cannot be removed by other admins.

The Team tab says the user cannot be deleted.

Per the permission rule shown there: "An admin can only delete users they created. The original creator admin (or Enterprise Owner) cannot be deleted by other admins."

Related guides

• How to edit a team member's role or deactivate them in Dumpster Controls
• How to manage your team from the Account Center in Dumpster Controls

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Frequently asked questions

Is Dumpster Controls really free?

Yes. The entire app is free for any company at any fleet size: dispatch, online booking, the driver app, invoicing, the Tresha AI assistant and every other feature, with no monthly fee, no trial period and no credit card to sign up. The only cost on the free plan is optional card processing when a customer pays by card through the platform: 2.99% plus $3.99 per transaction on the free plan. The entire app is free; an optional $169 per month plan lowers that to 2.99% plus $0.30 and adds a Sponsored spotlight in the public company directory. Prices as published on dumpstercontrols.io/pricing on 2026-09-23.

Do you charge per driver, per truck or per order?

No. There is no per-driver, per-truck, per-user or per-order fee, and no order limit. A company with one truck and a company with twenty pay the same for the software: nothing.

Is there a contract?

No. There is no contract, no minimum term and no setup fee. You create the account yourself, and on the free plan there is nothing to cancel because nothing is billed. The optional $169 lower card rate plan is billed month to month.

Which countries and languages are supported?

Dumpster Controls serves hauling companies in the United States and Canada. The app interface and the Tresha AI assistant are available in English, Spanish and Portuguese. The public pages, such as the blog, the help center and the landfill finder, are in English.

How do I switch from another dumpster software?

Create a free account at dumpstercontrols.io/login, with no sales call and no credit card. Then import your customers from a CSV file using the template provided in the app; past orders can also be imported from a CSV. Container sizes and pricing are set up in Settings. The landfill database, with 1,750 active US and Canadian landfills as counted on 2026-10-01, is already loaded, so disposal sites do not need to be typed in. Step-by-step guides are at dumpstercontrols.io/help.