Team & Roles · updated 2026-08-08
Promote a dispatcher to supervisor, fix a phone number, or switch someone off without deleting them.
Before you start
On the "Admin Users" page, click the pencil icon on the person's row, or open their details and click "Edit". The "Edit Admin User" form opens with the same two steps as creation.
Update the name, email, or phone on the first step, or move to "Role & Options" to pick a different role card. A user has one office role at a time; picking a new one replaces the old one.
In edit mode a "Status" switch appears. On means "User can access the dashboard."; off means "User cannot log in." Deactivating keeps the person in your list so you can reactivate them later.
Click "Save Changes". A toast confirms "User updated".
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