Team & Roles · updated 2026-08-08

How to reset a team member's password in Dumpster Controls

When someone is locked out or their invite link expired, send them a fresh link to set a new password.

Before you start

1
Click "Reset Password"
Every row on the "Admin Users" page has a "Reset Password" button (also available inside the user's detail view).
2
Review the channels
A confirmation dialog opens: "Send password reset?" with "{name} will get a new link to set a password." It lists the email address and, if a real phone number is on file, the phone that will receive a text. Otherwise it notes "No phone on file, the invite goes by email only."
3
Send it
Click "Send now". A toast confirms, for example "Password reset email sent to {email}."

What happens next

The person receives an email titled "Reset your password: {Your company}" with a "Reset Password" button. If they did not expect it, the email tells them they can safely ignore it and keep their current password.
The row's "Invite sent" note updates with the new send time.

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Open a support ticket inside the app and our team will answer there.

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