Team & Roles · updated 2026-08-08
How to reset a team member's password in Dumpster Controls
When someone is locked out or their invite link expired, send them a fresh link to set a new password.
Before you start
- The Admin role.
- ## Click "Reset Password"
Every row on the "Admin Users" page has a "Reset Password" button (also available inside the user's detail view). - ## Review the channels
A confirmation dialog opens: "Send password reset?" with "{name} will get a new link to set a password." It lists the email address and, if a real phone number is on file, the phone that will receive a text. Otherwise it notes "No phone on file, the invite goes by email only." - ## Send it
Click "Send now". A toast confirms, for example "Password reset email sent to {email}."
What happens next
- The person receives an email titled "Reset your password: {Your company}" with a "Reset Password" button. If they did not expect it, the email tells them they can safely ignore it and keep their current password.
- The row's "Invite sent" note updates with the new send time.
Related guides
- How to add an office team member in Dumpster Controls
- How to resend a driver invite in Dumpster Controls
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Frequently asked questions
Is Dumpster Controls really free?
Yes. The entire app is free for any company at any fleet size: dispatch, online booking, the driver app, invoicing, the Tresha AI assistant and every other feature, with no monthly fee, no trial period and no credit card to sign up. The only cost on the free plan is optional card processing when a customer pays by card through the platform: 2.99% plus $3.99 per transaction on the free plan. The entire app is free; an optional $169 per month plan lowers that to 2.99% plus $0.30 and adds a Sponsored spotlight in the public company directory. Prices as published on dumpstercontrols.io/pricing on 2026-09-23.
Do you charge per driver, per truck or per order?
No. There is no per-driver, per-truck, per-user or per-order fee, and no order limit. A company with one truck and a company with twenty pay the same for the software: nothing.
Is there a contract?
No. There is no contract, no minimum term and no setup fee. You create the account yourself, and on the free plan there is nothing to cancel because nothing is billed. The optional $169 lower card rate plan is billed month to month.
Which countries and languages are supported?
Dumpster Controls serves hauling companies in the United States and Canada. The app interface and the Tresha AI assistant are available in English, Spanish and Portuguese. The public pages, such as the blog, the help center and the landfill finder, are in English.
How do I switch from another dumpster software?
Create a free account at dumpstercontrols.io/login, with no sales call and no credit card. Then import your customers from a CSV file using the template provided in the app; past orders can also be imported from a CSV. Container sizes and pricing are set up in Settings. The landfill database, with 1,750 active US and Canadian landfills as counted on 2026-10-01, is already loaded, so disposal sites do not need to be typed in. Step-by-step guides are at dumpstercontrols.io/help.