Privacy Policy

1. Introduction

Dumpster Controls Inc. ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services ("Service"). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

We collect information in the following categories:

2.1 Information You Provide

• Account Information: Name, email address, phone number, company name, business address, and password when you create an account.
• Business Data: Customer records, order details, driver information, truck data, dumpster inventory, financial records, invoices, and other operational data you enter into the platform.
• Payment Information: Billing details and payment method information processed through our payment provider (Stripe). We do not directly store credit card numbers or bank account details.
• Communications: Messages, support tickets, and feedback you send to us.

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the platform, click patterns, and interaction data.
• Device Information: Browser type, operating system, device type, screen resolution, and unique device identifiers.
• Log Data: IP addresses, access times, referring URLs, and error logs.
• Cookies and Tracking: We use cookies and similar technologies as described in our Cookie Policy.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain the Service
• To process transactions and send related information including invoices and payment confirmations
• To manage your account and provide customer support
• To facilitate marketplace transactions through the Dumpster Network Hub
• To power AI features (Tresha AI) that analyze your operational data to provide insights and recommendations
• To detect, prevent, and address technical issues, fraud, and security threats
• To send administrative notifications, updates, and security alerts
• To improve and optimize the Service through analytics and usage patterns
• To comply with legal obligations and respond to lawful requests

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., Stripe for payments, Supabase for data storage, email delivery services).
• Marketplace Participants: When you participate in the Dumpster Network Hub, limited business information (company name, service area, ratings) is shared with other marketplace participants as necessary to facilitate transactions.
• Legal Requirements: When required by law, subpoena, court order, or governmental regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
• With Your Consent: When you explicitly authorize the sharing of your information.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Role-based access controls and multi-tenant data isolation
• Regular security audits and vulnerability assessments
• Secure authentication with password hashing and optional two-factor authentication
• Row-Level Security (RLS) policies ensuring users can only access their own company data

While we strive to use commercially acceptable means to protect your information, no method of electronic storage or transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Upon account termination, we may retain your data for up to 30 days for backup and compliance purposes, after which it will be securely deleted or anonymized.

Financial transaction records, audit logs, and legally required data may be retained for longer periods as required by applicable law (typically 7 years for financial records).

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal and contractual obligations.
• Portability: Request your data in a machine-readable format.
• Objection: Object to processing of your data for certain purposes.

To exercise any of these rights, please contact us at privacy@dumpstercontrols.io.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Dumpster Controls Inc.
Email: privacy@dumpstercontrols.io