Customer Acquisition
Dumpster rental CRM
Customer profiles, rental history, saved cards and consolidated invoices.
- Full rental history per customer
- Saved cards on file
- Residential, Contractor and Broker profiles
No credit card · No contract · Forever free plan
Topicsdumpster CRM customer management dumpster rental hauler customer database
Last updated September 28, 2026 Published by Dumpster Controls, built by a software group led by a founder with 20+ years in enterprise IT who also ran a roll-off business for four years
What you get on day one
- Customer table with type, company, phone, lifetime value and order count
- Residential, Contractor and Broker profiles with their own fields
- Profile drawer: Overview, Details, Orders, Invoices, Estimates, Activity
- Saved cards kept by Stripe after the first online payment
- Consolidated invoices for customers with several unpaid orders
- Per-customer switch for automatic status notifications
- CSV import with row-by-row validation
- Leads panel for contacts pushed from your website or funnel
Counted in our production database on September 28, 2026. Updated monthly.
1,700+
End customers on file
380+
Companies on Dumpster Controls
510+
Users with a login
34 states + Canada
Where it runs
What the dumpster rental CRM keeps per customer
A dumpster rental CRM has one job: know who your customers are, what they rented, what they paid and what they owe. The Customers page in Dumpster Controls opens with four cards: Total Customers, Active Rentals, Revenue This Month and Contractors.
The invoice as the customer sees it from the payment link, sample data.
Every customer has a type: Residential, Contractor or Broker. Each type opens its own fields, from gate codes and HOA flags on a homeowner to net terms, credit limits, PO requirements and a W-9 upload on a commercial account.
Click a row and the profile drawer opens with six tabs: Overview, Details, Orders, Invoices, Estimates and Activity. From there you edit any field, call the customer, send an open invoice or review the order history with its P&L.
Billing from the customer record
Saved cards
When a customer pays online for the first time, Stripe keeps the card saved. Overweight fees and extra days are charged to that card after your confirmation.
Super Invoice
Select two or more unpaid invoices on a customer row and consolidate them into one payment link. Each order keeps its own records.
Google review request
From any order, ask the customer for a Google review by email or SMS.
CSV import
Columns: first_name, last_name, email, phone, customer_type, company_name, address_line1, city, state, zip_code, notes. Every row is validated before anything is written.
The SMS and email threads for each order sit next to the customer record.
CRM for junk removal companies
A junk removal job and a roll-off rental share the same customer record. When you open a new junk job you pick the customer from the same list the dispatch board uses, or create one on the spot, and the job shows up in that customer's history next to their container rentals.
A contractor who rents a 20-yard in March and books a cleanout crew in June is one account with one balance, one set of saved cards and one payment history. Reports and reminders read from that record, so the junk work is never a blind spot in collections.
Before and after
Before
- Customer history spread across texts, a spreadsheet and the invoice folder
- A contractor with four unpaid invoices gets four separate reminders
- The office retypes the address on every repeat rental
After
- One record per customer with orders, invoices, estimates and activity
- Four unpaid invoices become one Super Invoice with one payment link
- The saved address and the saved card are already on the record
Try it free, no card needed
Customer profiles, rental history, saved cards and consolidated invoices.
Frequently asked questions
Related
- dumpster rental software
- junk removal CRM
- dumpster invoicing software
- dumpster rental software cost
- how to manage customer relationships in junk removal
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