Customer Acquisition

    Dumpster rental CRM

    Customer profiles, rental history, saved cards and consolidated invoices.

    • Full rental history per customer
    • Saved cards on file
    • Residential, Contractor and Broker profiles
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    No credit card · No contract · Forever free plan

    Finances· Money overview
    Real-time

    Money overview

    This month · vs last month

    Invoiced

    $72,14017.9%

    Previous: $61,200

    Received

    $58,43017.3%

    Previous: $49,800

    Unpaid

    $13,71011.0%

    Previous: $15,400

    Expenses

    $21,3003.6%

    Previous: $22,100

    Net profit

    $37,13034.0%

    Previous: $27,700

    Accounts receivable

    Outstanding
    $71,700
    Overdue
    $10,300
    Current$42,500
    1–30 days$18,900
    31–60 days$7,200
    60+ days$3,100
    Topicsdumpster CRMcustomer management dumpster rentalhauler customer database
    Last updated Published by Dumpster Controls, built by a software group led by a founder with 20+ years in enterprise IT who also ran a roll-off business for four years

    What you get on day one

    • Customer table with type, company, phone, lifetime value and order count
    • Residential, Contractor and Broker profiles with their own fields
    • Profile drawer: Overview, Details, Orders, Invoices, Estimates, Activity
    • Saved cards kept by Stripe after the first online payment
    • Consolidated invoices for customers with several unpaid orders
    • Per-customer switch for automatic status notifications
    • CSV import with row-by-row validation
    • Leads panel for contacts pushed from your website or funnel

    Counted in our production database on September 24, 2026. Test accounts excluded.

    1,600+
    End customers on file
    370+
    Companies on Dumpster Controls
    500+
    Users with a login
    34 states + Canada
    Where it runs

    What the dumpster rental CRM keeps per customer

    A dumpster rental CRM has one job: know who your customers are, what they rented, what they paid and what they owe. The Customers page in Dumpster Controls opens with four cards: Total Customers, Active Rentals, Revenue This Month and Contractors.

    Dumpster rental CRM: an invoice sent from the customer record, with its payment link
    An invoice with a payment link.

    Every customer has a type: Residential, Contractor or Broker. Each type opens its own fields, from gate codes and HOA flags on a homeowner to net terms, credit limits, PO requirements and a W-9 upload on a commercial account.

    Click a row and the profile drawer opens with six tabs: Overview, Details, Orders, Invoices, Estimates and Activity. From there you edit any field, call the customer, send an open invoice or review the order history with its P&L.

    Billing from the customer record

    Saved cards

    When a customer pays online for the first time, Stripe keeps the card saved. Overweight fees and extra days are charged to that card after your confirmation.

    Super Invoice

    Select two or more unpaid invoices on a customer row and consolidate them into one payment link. Each order keeps its own records.

    Google review request

    From any order, ask the customer for a Google review by email or SMS.

    CSV import

    Columns: first_name, last_name, email, phone, customer_type, company_name, address_line1, city, state, zip_code, notes. Every row is validated before anything is written.
    Customer messages inbox with SMS and email threads per order
    The SMS and email threads for each order sit next to the customer record.

    CRM for junk removal companies

    A junk removal job and a roll-off rental share the same customer record. When you open a new junk job you pick the customer from the same list the dispatch board uses, or create one on the spot, and the job shows up in that customer's history next to their container rentals.

    A contractor who rents a 20-yard in March and books a cleanout crew in June is one account with one balance, one set of saved cards and one payment history. Reports and reminders read from that record, so the junk work is never a blind spot in collections.

    Before and after

    Before

    • Customer history spread across texts, a spreadsheet and the invoice folder
    • A contractor with four unpaid invoices gets four separate reminders
    • The office retypes the address on every repeat rental

    After

    • One record per customer with orders, invoices, estimates and activity
    • Four unpaid invoices become one Super Invoice with one payment link
    • The saved address and the saved card are already on the record

    Try it free, no card needed

    Customer profiles, rental history, saved cards and consolidated invoices.

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    Frequently asked questions

    dumpster booking software

    Online booking page and widget that take the card while you sleep.

    dumpster rental website builder

    A full marketing site, built for you, wired to your online booking.

    dumpster quote and estimate software

    Send estimates customers accept online, then turn them into orders.

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