Customers · updated 2026-08-08
Some customers, especially contractors with many simultaneous orders, do not want a text for every status change. This toggle silences the automatic updates for one customer without touching anyone else.
Open the customer drawer and stay on "Overview". The "Transactional notifications" section holds the switch labeled "Receive transactional notifications".
The description spells it out: "When off, this customer won't receive automatic order status updates (on the way, delivered, picked up) or recurring payment reminders. Invoices, payment links and receipts are still sent."
The change saves instantly. A toast confirms "Transactional notifications enabled for this customer." or "Transactional notifications turned off for this customer."
The save failed and the toggle reverted; an error toast shows the reason. Try again once your connection is stable.
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