Dumpster Controls · agent page

This is the agent-optimized version of https://dumpstercontrols.io/help/customers/open-a-customer-profile: the same content as the human page, without scripts, styles, animations or navigation. People should open the full page.

Canonical page
https://dumpstercontrols.io/help/customers/open-a-customer-profile
Last updated
2026-09-29
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9.4 KB for this page, against 23 KB for the human page (58% smaller)
Markdown
https://dumpstercontrols.io/help/customers/open-a-customer-profile.md, or send Accept: text/markdown to the canonical URL
Cite as
How to open a customer profile in Dumpster Controls. Dumpster Controls. https://dumpstercontrols.io/help/customers/open-a-customer-profile (accessed 2026-10-17).
More for agents
Facts sheet · llms.txt · llms-full.txt · All agent pages · Product manual

Customers · updated 2026-09-29

How to open a customer profile in Dumpster Controls

Clicking a row opens the customer drawer: a full profile with quick actions and six tabs covering everything the customer has done with you.

  1. ## Open the drawer
    Click anywhere on a customer row (except the arrow, checkbox, or orders pill). The drawer slides in with the customer's name, company, type badge, and "Active" or "Inactive" status.
  2. ## Use the quick actions
    "Send Invoice" opens the invoice sender; a red counter on the button shows how many open invoices the customer has. "Call" appears when a phone number is on file and dials it directly. Contractor, commercial and broker customers that are not on account yet also show "Bill on account", which moves them to statement billing.
  3. ## Read the "Overview" tab
    Four stats lead: "Lifetime Value", "Total Orders", "Member Since", and "Type". Below them sit the "Contact" section (email, phone, address), the "Transactional notifications" toggle, and "Notes" ("No notes yet." when empty).
  4. ## Explore the other tabs
    "Details" shows and edits every field. "Orders" lists the full order history. "Invoices" lists their invoices. "Estimates" lists their estimates. "Activity" shows a timeline of order events ("No activity yet" when empty). Customers billed on a commercial account also have an "Account" tab (billing cycle, terms, credit limit, job sites, negotiated prices and documents), and "Statements" takes the place of "Invoices".

What happens next

  • The "Activity" tab pulls timeline events from all of the customer's orders, newest first, so you can reconstruct what happened without opening each order.

Troubleshooting

There is no "Call" button.

The profile has no phone number. Add one in "Details" with "Edit".

Related guides

© 2026 Dumpster Controls. All rights reserved. Made in the USA.

Frequently asked questions

Is Dumpster Controls really free?

Yes. The entire app is free for any company at any fleet size: dispatch, online booking, the driver app, invoicing, the Tresha AI assistant and every other feature, with no monthly fee, no trial period and no credit card to sign up. The only cost on the free plan is optional card processing when a customer pays by card through the platform: 2.99% plus $3.99 per transaction on the free plan. The entire app is free; an optional $169 per month plan lowers that to 2.99% plus $0.30 and adds a Sponsored spotlight in the public company directory. Prices as published on dumpstercontrols.io/pricing on 2026-09-23.

Do you charge per driver, per truck or per order?

No. There is no per-driver, per-truck, per-user or per-order fee, and no order limit. A company with one truck and a company with twenty pay the same for the software: nothing.

Is there a contract?

No. There is no contract, no minimum term and no setup fee. You create the account yourself, and on the free plan there is nothing to cancel because nothing is billed. The optional $169 lower card rate plan is billed month to month.

Which countries and languages are supported?

Dumpster Controls serves hauling companies in the United States and Canada. The app interface and the Tresha AI assistant are available in English, Spanish and Portuguese. The public pages, such as the blog, the help center and the landfill finder, are in English.

How do I switch from another dumpster software?

Create a free account at dumpstercontrols.io/login, with no sales call and no credit card. Then import your customers from a CSV file using the template provided in the app; past orders can also be imported from a CSV. Container sizes and pricing are set up in Settings. The landfill database, with 1,750 active US and Canadian landfills as counted on 2026-10-01, is already loaded, so disposal sites do not need to be typed in. Step-by-step guides are at dumpstercontrols.io/help.