Customers · updated 2026-08-08
Everything on a profile except the customer type can be changed from the "Details" tab of the drawer.
Open the customer, go to "Details" (section header "Customer Information"), and click "Edit".
Edit "First Name", "Last Name", "Email", and "Phone". The "Address" field offers Google autocomplete ("Start typing an address..."), filling "City", "State / Province", and "ZIP / Postal Code" automatically.
The "Active" switch controls the profile's status. Turning it off is how you retire a customer without losing their history.
Contractors get an editable "Contractor Details" section (license, EIN, billing email, default size, AP contact, net terms, credit limit, risk rating, "PO Required", "Tax Exempt"). Brokers get "Broker Details" (broker license, payment terms, credit limit, "Commission %", "Default Markup %", "Billing Model" with "Broker Pays", "End Client Pays", or "Split Billing", plus "Tax Exempt" and "Commission Agreement").
Click "Save Changes"; it reads "Saving..." while writing. A toast confirms "Customer updated".
The save failed; the toast includes the server's reason. Your edits stay in the form, so fix the issue and click "Save Changes" again.
The edit form does not switch types. Create a new profile with the correct type.
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