Customers · updated 2026-08-08

    How to edit a customer in Dumpster Controls

    Everything on a profile except the customer type can be changed from the "Details" tab of the drawer.

    1. 1

      Enter edit mode

      Open the customer, go to "Details" (section header "Customer Information"), and click "Edit".

    2. 2

      Change the basics

      Edit "First Name", "Last Name", "Email", and "Phone". The "Address" field offers Google autocomplete ("Start typing an address..."), filling "City", "State / Province", and "ZIP / Postal Code" automatically.

    3. 3

      Toggle "Active"

      The "Active" switch controls the profile's status. Turning it off is how you retire a customer without losing their history.

    4. 4

      Update commercial terms

      Contractors get an editable "Contractor Details" section (license, EIN, billing email, default size, AP contact, net terms, credit limit, risk rating, "PO Required", "Tax Exempt"). Brokers get "Broker Details" (broker license, payment terms, credit limit, "Commission %", "Default Markup %", "Billing Model" with "Broker Pays", "End Client Pays", or "Split Billing", plus "Tax Exempt" and "Commission Agreement").

    5. 5

      Save

      Click "Save Changes"; it reads "Saving..." while writing. A toast confirms "Customer updated".

    What happens next

    • In read mode, the "Details" tab shows the saved values as a clean list, including the type-specific sections, with boolean fields displayed as "Yes" or "No".

    Troubleshooting

    I get "Error updating customer".

    The save failed; the toast includes the server's reason. Your edits stay in the form, so fix the issue and click "Save Changes" again.

    I need to change a residential customer into a contractor.

    The edit form does not switch types. Create a new profile with the correct type.

    Related guides

    Still stuck? Talk to our team

    Open a support ticket inside the app and our team will answer there.

    Log in and open a support ticket

    Try it yourself, free

    The software is 100% free with unlimited orders. No credit card, no demo, no contract.

    Create your free account