Dispatch · updated 2026-08-08
How to open and read the Dispatch board in Dumpster Controls
The Dispatch board is where you plan each driver's day. Learn what every zone of the screen does before you start assigning.
Before you start
- At least one active driver registered. If you have none, the board shows "No drivers registered" with a "Register driver" button.
- ## Open Dispatch
In the app sidebar, click "Dispatch". The board loads for today by default. - ## Read the top bar
Left to right you will find the date navigator (arrows plus the current date), the "Add Special Stop" button, the "Map" toggle, and a search box with the placeholder "Search order, customer, address…". - ## Check the summary strip
Below the top bar, a strip shows "total", "assigned", and "unassigned" counts. When future days already have assigned work, "Upcoming:" chips appear; click a chip to jump to that date. - ## Scan the "Unassigned Tasks" panel
The left panel is the pool of work without a driver. Tabs filter it by "All", "Deliveries", "Pickups", "Landfill", and "Junk" (the Junk tab only appears when junk jobs exist). Tasks are grouped under section headers: "Late", "Ready for this day", "Scheduled ahead", and "Stored, waiting landfill". - ## Scan the driver lanes
Each driver has a lane with an "Assigned for" date header, the driver's name and status chip ("Available", "Off", or "On Route"), a completed/total counter, a progress bar, an estimated day length with a projected finish time, and a "View route" button.
What happens next
- The board updates live: changes made by drivers or other dispatchers appear without refreshing, and a "Reordered by" toast appears when a driver reorders their own stops.
- A "Saving..." chip appears at the bottom of the screen while a drag or reorder is being written to the server.
Troubleshooting
I see "Failed to load dispatch data".
Click the "Retry" button on the error banner. If it persists, check your internet connection and reload the page.
The board is empty.
Use the date navigator to confirm you are on the right day. Unassigned tasks for other dates still show in the pool under "Scheduled ahead".
Related guides
- How to understand task cards and statuses in Dumpster Controls
- How to change the dispatch day in Dumpster Controls
© 2026 Dumpster Controls. All rights reserved. Made in the USA.
Frequently asked questions
Is Dumpster Controls really free?
Yes. The software is free: dispatch, online booking, the driver app, invoicing, the Tresha AI assistant and every other feature, with no monthly fee, no trial period and no credit card to sign up. The only cost on the free plan is optional card processing when a customer pays by card through the platform: 2.99% plus $3.99 per transaction on the free plan. An optional Unlimited plan at $169 per month lowers that to 2.99% plus $0.30. Prices as published on dumpstercontrols.io/pricing on 2026-09-23.
Do you charge per driver, per truck or per order?
No. There is no per-driver, per-truck, per-user or per-order fee, and no order limit. A company with one truck and a company with twenty pay the same for the software: nothing.
Is there a contract?
No. There is no contract, no minimum term and no setup fee. You create the account yourself, and on the free plan there is nothing to cancel because nothing is billed. The optional Unlimited plan is billed month to month.
Which countries and languages are supported?
Dumpster Controls serves hauling companies in the United States and Canada. The app interface and the Tresha AI assistant are available in English, Spanish and Portuguese. The public pages, such as the blog, the help center and the landfill finder, are in English.
How do I switch from another dumpster software?
Create a free account at dumpstercontrols.io/login, with no sales call and no credit card. Then import your customers from a CSV file using the template provided in the app; past orders can also be imported from a CSV. Container sizes and pricing are set up in Settings. The landfill database, with 1,750 active US and Canadian landfills as counted on 2026-10-01, is already loaded, so disposal sites do not need to be typed in. Step-by-step guides are at dumpstercontrols.io/help.