Dispatch · updated 2026-08-08
Every card on the Dispatch board encodes its type, status, and urgency with badges and colors. This guide decodes them.
The top-left badge shows the task type: "DELIVERY" (green), "PICKUP" (orange), "LANDFILL" (brown), "SPECIAL" (violet), or "JUNK REMOVAL" (blue). The card's left stripe uses the same color language.
Active cards show "Pending" (no driver yet), "Assigned", or "In Progress". Locked states show as badges instead: "IN ROUTE" when the driver started the stop, "COMPLETED" when it is done, and "FULL DUMPSTER" when a full can is waiting for pickup scheduling.
"LATE" (red) means the task date has passed and it is not done. "STORED" (with a warehouse icon) means a full dumpster was stored at a yard and is waiting for a landfill run; the card then shows the storage address.
Chips show the dumpster size (or load fraction such as "1/2 Load" for junk jobs), the unit label (for example #20YD-005), the debris type, delivery and pickup dates, and the scheduled time window. A sticky note icon means the task has notes.
In a driver's lane, each card gets a stop number showing run order. Short connector lines between cards mirror the map language: solid means the truck arrives carrying a dumpster, dashed means it arrives empty. Hover a connector to see "Carrying a dumpster" or "Bobtail (no dumpster)".
A dimmed "LANDFILL" card marked "NEXT" with "Auto-created after pickup completes" appears under pickups that will need a landfill run. It is a preview, not a real task yet, so it cannot be clicked or dragged.
Faded cards are either locked (completed, in route, full dumpster) or the auto-created "NEXT" landfill preview. Locked cards still open details; preview cards do not.
Still stuck? Talk to our team
Open a support ticket inside the app and our team will answer there.
Log in and open a support ticketThe software is 100% free with unlimited orders. No credit card, no demo, no contract.
Create your free account