Inventory & Containers · updated 2026-08-08

How to swap a dumpster for a customer in Dumpster Controls

When a customer fills a can and needs another, the swap creates a fresh delivery order linked to the pickup of the full one.

1. 1

   Start the swap

   On the Pickups tab, click the "Swap" button on the order row (tooltip: "Swap Dumpster", "Customer needs an additional or replacement dumpster"). The "Swap Dumpster" dialog opens with the note "Create a new delivery for when the customer needs an additional or replacement dumpster".

2. 2

   Choose how it gets paid

   With Stripe connected you pick between "Electronic (Stripe)" with invoice and payment link, or "Cash" with no electronic invoice. Without Stripe, the swap is recorded as cash.

3. 3

   Set the dates

   Under "Delivery & Pickup Dates", the delivery date defaults to the original order's pickup date and the pickup date follows the same rental length. The "Rental period" line shows the day count and warns if it differs from the original.

4. 4

   Pick the size

   "What size does the customer need?" offers "Same size" (pricing inherited exactly from the original order) or "Different size" (pick from your active sizes; the base price auto-fills from that size's duration tier).

5. 5

   Review the price

   Base Price, Fuel Surcharge, Tax Rate, and Rental Days are all editable, with a live total. For electronic payments, "Card Fee Handling" chooses "Customer pays fee", "Company absorbs fee", or "Split 50/50".

6. 6

   Create it

   Click "Create Swap Order". A toast confirms "Swap Order Created" with the new order number, and the invoice (plus payment link, when electronic) is sent to the customer.