Invoicing & Payments · updated 2026-10-17

How to send a payment link in Dumpster Controls

The "Send Payment Link" action generates a secure Stripe checkout link for an existing invoice and delivers it by the channels you choose: email, text message or both. If automatic payment reminders are on for your company, the customer is then reminded daily for 5 days, by those same channels, while the invoice is unpaid.

Before you start

• A connected Stripe account.
• An existing invoice on the order (created automatically with the order).

1. ## Open the order
   Find the order in "Order History" or in the operations drawers (delivery, pickup, or landfill) and click "Send Payment Link".
2. ## Generate or copy the link
   In the "Send Payment Link" modal, the "Payment Link" section has a "Generate Payment Link" button. Once generated you can "Copy" the link to share it yourself (WhatsApp, for example) or "Regenerate" it.
3. ## Pick the delivery channels
   Toggle "Send via Email" (add extra recipients with "Add another email...") and "Send via Text Message" with the customer's phone number.
4. ## Decide on reminders
   Leave "Auto-Reminders (5 days)" on and, if the invoice is unpaid, the customer gets one reminder a day for 5 days, by the channels you chose when sending (text only if you sent only by text). Turn it off and this invoice is not reminded, now or when it is sent again. A company admin can turn reminders off for the whole company in Account Center, Company tab, "Automatic payment reminders".
5. ## Send
   Click "Send Payment Link". You can also click "Download Invoice PDF" from the same modal to save a printable copy.

What happens next

• The customer receives the invoice link and can pay from any device with the "Pay Now" button.
• The send is recorded on the order timeline.
• If the link ever expires, the public invoice page refreshes it automatically when the customer opens it.

Troubleshooting

It says "No invoice found".

The order has no invoice yet. Create an invoice first (invoices are normally created together with the order).

The button says "Send Invoice" instead of "Send Payment Link".

Your company does not have a connected Stripe account yet, so payment links are not available. The invoice is still sent normally by email or text, just without an online card payment button, and the app shows a note explaining it. Connect Stripe in Account Center > Stripe (a small "Get paid online by card" invitation also appears in Finances and on unpaid orders) and the payment link option lights up automatically.

Related guides

• How to connect Stripe and get paid online in Dumpster Controls
• How to use automatic payment reminders in Dumpster Controls
• How to send or resend an invoice in Dumpster Controls
• How to see what your customer sees on an invoice in Dumpster Controls

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Frequently asked questions

Is Dumpster Controls really free?

Yes. The entire app is free for any company at any fleet size: dispatch, online booking, the driver app, invoicing, the Tresha AI assistant and every other feature, with no monthly fee, no trial period and no credit card to sign up. The only cost on the free plan is optional card processing when a customer pays by card through the platform: 2.99% plus $3.99 per transaction on the free plan. The entire app is free; an optional $169 per month plan lowers that to 2.99% plus $0.30 and adds a Sponsored spotlight in the public company directory. Prices as published on dumpstercontrols.io/pricing on 2026-09-23.

Do you charge per driver, per truck or per order?

No. There is no per-driver, per-truck, per-user or per-order fee, and no order limit. A company with one truck and a company with twenty pay the same for the software: nothing.

Is there a contract?

No. There is no contract, no minimum term and no setup fee. You create the account yourself, and on the free plan there is nothing to cancel because nothing is billed. The optional $169 lower card rate plan is billed month to month.

Which countries and languages are supported?

Dumpster Controls serves hauling companies in the United States and Canada. The app interface and the Tresha AI assistant are available in English, Spanish and Portuguese. The public pages, such as the blog, the help center and the landfill finder, are in English.

How do I switch from another dumpster software?

Create a free account at dumpstercontrols.io/login, with no sales call and no credit card. Then import your customers from a CSV file using the template provided in the app; past orders can also be imported from a CSV. Container sizes and pricing are set up in Settings. The landfill database, with 1,750 active US and Canadian landfills as counted on 2026-10-23, is already loaded, so disposal sites do not need to be typed in. Step-by-step guides are at dumpstercontrols.io/help.