Invoicing & Payments · updated 2026-08-16

How to send a payment link in Dumpster Controls

The "Send Payment Link" action generates a secure Stripe checkout link for an existing invoice and delivers it by email and text message, with optional daily auto-reminders.

Before you start

• A connected Stripe account.
• An existing invoice on the order (created automatically with the order).

1. Open the order

   Find the order in "Order History" or in the operations drawers (delivery, pickup, or landfill) and click "Send Payment Link".

2. Generate or copy the link

   In the "Send Payment Link" modal, the "Payment Link" section has a "Generate Payment Link" button. Once generated you can "Copy" the link to share it yourself (WhatsApp, for example) or "Regenerate" it.

3. Pick the delivery channels

   Toggle "Send via Email" (add extra recipients with "Add another email...") and "Send via Text Message" with the customer's phone number.

4. Decide on reminders

   Leave "Auto-Reminders (10 days)" on to send daily reminders through the selected channels for 10 consecutive days with increasing urgency while the invoice is unpaid.

5. Send

   Click "Send Payment Link". You can also click "Download Invoice PDF" from the same modal to save a printable copy.

What happens next

• The customer receives the invoice link and can pay from any device with the "Pay Now" button.
• The send is recorded on the order timeline.
• If the link ever expires, the public invoice page refreshes it automatically when the customer opens it.

Troubleshooting

It says "No invoice found".

The order has no invoice yet. Create an invoice first (invoices are normally created together with the order).

The button says "Send Invoice" instead of "Send Payment Link".

Your company does not have a connected Stripe account yet, so payment links are not available. The invoice is still sent normally by email or text, just without an online card payment button, and the app shows a note explaining it. Connect Stripe in Account Center > Stripe (a small "Get paid online by card" invitation also appears in Finances and on unpaid orders) and the payment link option lights up automatically.

Related guides

• How to connect Stripe and get paid online in Dumpster Controls
• How to use automatic payment reminders in Dumpster Controls
• How to send or resend an invoice in Dumpster Controls
• How to see what your customer sees on an invoice in Dumpster Controls

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