Invoicing & Payments · updated 2026-08-08

    How to use automatic payment reminders in Dumpster Controls

    Auto-reminders chase unpaid invoices for you: daily emails and text messages for up to 10 consecutive days with increasing urgency, stopping the moment the invoice is paid.

    Before you start

    • An invoice sent with a payment link.
    1. 1

      Enable reminders when sending

      In the "Send Payment Link" modal, leave the "Auto-Reminders (10 days)" toggle on. The helper text confirms: if unpaid, the customer will receive daily reminders via the selected channels (email and SMS) for 10 consecutive days with increasing urgency.

    2. 2

      Or let extra-charge invoices enroll automatically

      When you send an extra charge as "Send Invoice & Payment Link", the 10-day reminder cycle starts automatically after the invoice goes out.

    3. 3

      Nothing else to do

      Reminders start the next morning and repeat daily. Each reminder includes the invoice link so the customer can pay immediately.

    What happens next

    • Reminders stop automatically as soon as the invoice is paid.
    • Customers who opted out of transactional notifications are not sent automatic reminders.

    Troubleshooting

    I do not want reminders for a specific invoice.

    Turn the "Auto-Reminders (10 days)" toggle off before clicking "Send Payment Link". The helper text changes to "No automatic follow-up reminders will be sent."

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