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How to use automatic payment reminders in Dumpster Controls. Dumpster Controls. https://dumpstercontrols.io/help/invoicing-payments/use-automatic-payment-reminders (accessed 2026-10-31).
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Invoicing & Payments · updated 2026-10-14

How to use automatic payment reminders in Dumpster Controls

Automatic payment reminders chase unpaid invoices for you: one reminder a day for 5 days after you send an invoice the customer can pay online, by the channels you chose, stopping the moment the invoice is paid. You can stop them for one invoice, and a company admin can turn them off for the whole company.

Before you start

  • An invoice sent to the customer.
  • Automatic payment reminders turned on for your company (they are on unless an admin turned them off).
  1. ## Send the invoice
    Every invoice you send that is not paid yet and has a payment link starts a round of 5 reminders: one a day, starting the next morning, by the channels you picked when sending (if you only sent by text, the reminders go only by text). Invoices paid in cash, check or Zelle, with no payment link, are not reminded. This includes extra charges sent as "Send Invoice & Payment Link".
  2. ## Extend when the round ends
    If the invoice is still unpaid after 5 reminders, you get an email with a "Remind for 5 more days" button. If you do nothing, the reminders stop.
  3. ## Turn them off for the whole company
    A company admin can open Account Center, Company tab, and switch off "Automatic payment reminders". Reminders stop right away for every invoice being reminded, and invoices sent after that are not reminded. Turning it back on only applies to invoices sent after that.

What happens next

  • Reminders stop automatically as soon as the invoice is paid.
  • Customers who opted out of transactional notifications are not sent automatic reminders.

Troubleshooting

I want to stop the reminders for one invoice.

Open the order in Order History. Under the invoice you see "Reminders: 2 of 5 sent" with a "Stop reminders" button (admins, supervisors and dispatchers). The reminders stop right away and are not restarted when the invoice is sent again. To turn them back on, send it with "Send Payment Link" and keep "Auto-Reminders (5 days)" on.

I do not want reminders for a specific customer.

Open the customer and turn off transactional notifications. That customer stops getting automatic payment reminders and automatic order status updates. To stop reminders for every customer, a company admin turns off "Automatic payment reminders" in Account Center, Company tab.

Related guides

© 2026 Dumpster Controls. All rights reserved. Made in the USA.

Frequently asked questions

Is Dumpster Controls really free?

Yes. The entire app is free for any company at any fleet size: dispatch, online booking, the driver app, invoicing, the Tresha AI assistant and every other feature, with no monthly fee, no trial period and no credit card to sign up. The only cost on the free plan is optional card processing when a customer pays by card through the platform: 2.99% plus $3.99 per transaction on the free plan. The entire app is free; an optional $169 per month plan lowers that to 2.99% plus $0.30 and adds a Sponsored spotlight in the public company directory. Prices as published on dumpstercontrols.io/pricing on 2026-09-23.

Do you charge per driver, per truck or per order?

No. There is no per-driver, per-truck, per-user or per-order fee, and no order limit. A company with one truck and a company with twenty pay the same for the software: nothing.

Is there a contract?

No. There is no contract, no minimum term and no setup fee. You create the account yourself, and on the free plan there is nothing to cancel because nothing is billed. The optional $169 lower card rate plan is billed month to month.

Which countries and languages are supported?

Dumpster Controls serves hauling companies in the United States and Canada. The app interface and the Tresha AI assistant are available in English, Spanish and Portuguese. The public pages, such as the blog, the help center and the landfill finder, are in English.

How do I switch from another dumpster software?

Create a free account at dumpstercontrols.io/login, with no sales call and no credit card. Then import your customers from a CSV file using the template provided in the app; past orders can also be imported from a CSV. Container sizes and pricing are set up in Settings. The landfill database, with 1,750 active US and Canadian landfills as counted on 2026-10-23, is already loaded, so disposal sites do not need to be typed in. Step-by-step guides are at dumpstercontrols.io/help.