Online Booking · updated 2026-08-08

How to chat with booking page visitors in Dumpster Controls

Your booking page includes a live chat bubble so visitors can ask questions before they buy. Their messages arrive in your Messages inbox.

Before you start

  1. Visitor starts a chat

    The visitor clicks the floating chat button on your booking page (or "Chat With Us" on the paused screen), enters "Your name *" and "Your email *", and clicks "Start Chat". They can then type messages in the "Type a message..." field.

  2. Reply from Messages

    The conversation appears in your "Messages" area as a booking chat conversation, identified by the visitor's name and email. Reply there like any other conversation; the visitor sees your replies live on the booking page.

What happens next

Troubleshooting

The visitor says nobody answered.

Booking page chat is answered by your team in Messages; it is not automated. Keep an eye on Messages while Online Booking is live, or make sure your phone number is set in Appearance so visitors can call instead.

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