Orders · updated 2026-08-08
Photos win disputes. Every order keeps a typed photo gallery plus a dedicated landfill receipt slot, and the office can upload to both after the fact.
Expand the order in Order History. The gallery groups photos by moment: "Before Delivery", "Delivered", "Before Pickup", "After Pickup", "Landfill Receipt", "Driver Instruction", and more. Click any photo to open the lightbox.
Use the upload action on the photo type you want to fill. A toast confirms "Photo uploaded successfully". Drivers' photos from the app land in the same gallery automatically.
On the "Landfill Information" card, use the receipt area to upload or replace the receipt image. A toast confirms "Landfill receipt attached". By default the receipt image itself is shown to your customer, as its own section on the invoice they open and on the invoice PDF. If you would rather keep receipts for your records only, turn off "Show landfill receipt to customers" in Account Center, Company: the receipt stays attached to the order and visible to your team either way. What you paid the landfill is never shown to customers in either case.
Extra fees created with photos keep them as evidence; "View Details" on a charge shows the "Evidence" thumbnails sent to the customer.
You must be signed in and the file must be an image. Retry with a smaller photo if the connection is slow.
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