Orders · updated 2026-08-08

    How to read an order's details in Dumpster Controls

    Clicking any row in Order History expands a full panel: every fact, photo, dollar, and event of that order in one place.

    1. 1

      Expand the row

      Click the order row. The columns already summarize a lot: order number with size and unit chips, customer, "Contracted" value (with a base, fees, and overweight breakdown), "Expenses", "P&L" with margin, status badges, and the delivery and pickup dates.

    2. 2

      Start at the payment hero

      Unpaid orders lead with "Received payment outside the platform?" and a "Mark as Paid" button. Paid orders show "Payment received" with the amount, "Paid via" method, date, "Source:" channel, invoice number, and a "View Receipt" button when a proof was uploaded.

    3. 3

      Scan the info cards

      "Delivery Information" (address, size, "Dumpster Number", dates, notes, waste type, with an "Edit" button), "Customer Information", "Driver & Truck" (delivery, pickup, and landfill drivers plus trucks), and "Driver Delivery Guide" when placement notes, pins, or photos exist.

    4. 4

      Check the money cards

      "Payment Breakdown" itemizes cost, tax, "Fuel Surcharge (FSC)", fees, discount, and "Invoice Total". "Operational Costs" lists true company costs like landfill. "Customer Extra Charges" lists billed extras with their status, and the profit card computes revenue against costs.

    5. 5

      Review "Photos" and "Landfill Information"

      The "Photos" gallery collects lifecycle photos ("Before Delivery", "Delivered", "Before Pickup", "After Pickup", "Landfill Receipt", and more). "Landfill Information" shows recorded weights and charges, plus the attached "Landfill Receipt".

    6. 6

      End at the "Timeline"

      The "Timeline" merges persisted events (creation, deliveries, payments, date changes with who made them) with derived milestones like landfill costs and extra charges, each stamped with date and time.

    What happens next

    • The invoice bar at the top of the panel offers "Copy link", "Open invoice", "Resend invoice", "Charge Card on File", and "Review request"; these actions are documented in the Invoicing & Payments manual.
    • Abandoned checkouts and standalone invoices expand into their own dedicated panels instead.

    Troubleshooting

    "Dumpster Number" shows "Not provided during delivery".

    The driver completed the delivery without selecting a unit. You can fix it via the "Edit" button on "Delivery Information".

    Related guides

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