Orders · updated 2026-08-08
How to read an order's details in Dumpster Controls
Clicking any row in Order History expands a full panel: every fact, photo, dollar, and event of that order in one place.
- ## Expand the row
Click the order row. The columns already summarize a lot: order number with size and unit chips, customer, "Contracted" value (with a base, fees, and overweight breakdown), "Expenses", "P&L" with margin, status badges, and the delivery and pickup dates. - ## Start at the payment hero
Unpaid orders lead with "Received payment outside the platform?" and a "Mark as Paid" button. Paid orders show "Payment received" with the amount, "Paid via" method, date, "Source:" channel, invoice number, and a "View Receipt" button when a proof was uploaded. - ## Scan the info cards
"Delivery Information" (address, size, "Dumpster Number", dates, notes, waste type, with an "Edit" button), "Customer Information", "Driver & Truck" (delivery, pickup, and landfill drivers plus trucks), and "Driver Delivery Guide" when placement notes, pins, or photos exist. - ## Check the money cards
"Payment Breakdown" itemizes cost, tax, "Fuel Surcharge (FSC)", fees, discount, and "Invoice Total". "Operational Costs" lists true company costs like landfill. "Customer Extra Charges" lists billed extras with their status, and the profit card computes revenue against costs. - ## Review "Photos" and "Landfill Information"
The "Photos" gallery collects lifecycle photos ("Before Delivery", "Delivered", "Before Pickup", "After Pickup", "Landfill Receipt", and more). "Landfill Information" shows recorded weights and charges, plus the attached "Landfill Receipt". - ## End at the "Timeline"
The "Timeline" merges persisted events (creation, deliveries, payments, date changes with who made them) with derived milestones like landfill costs and extra charges, each stamped with date and time.
What happens next
- The invoice bar at the top of the panel offers "Copy link", "Open invoice", "Resend invoice", "Charge Card on File", and "Review request"; these actions are documented in the Invoicing & Payments manual.
- Abandoned checkouts and standalone invoices expand into their own dedicated panels instead.
Troubleshooting
"Dumpster Number" shows "Not provided during delivery".
The driver completed the delivery without selecting a unit. You can fix it via the "Edit" button on "Delivery Information".
Related guides
- How to edit an order's delivery details in Dumpster Controls
- How to add photos and the landfill receipt to an order in Dumpster Controls
- How to send or resend an invoice in Dumpster Controls
- How to repeat a previous order in Dumpster Controls
© 2026 Dumpster Controls. All rights reserved. Made in the USA.
Frequently asked questions
Is Dumpster Controls really free?
Yes. The software is free: dispatch, online booking, the driver app, invoicing, the Tresha AI assistant and every other feature, with no monthly fee, no trial period and no credit card to sign up. The only cost on the free plan is optional card processing when a customer pays by card through the platform: 2.99% plus $3.99 per transaction on the free plan. An optional Unlimited plan at $169 per month lowers that to 2.99% plus $0.30. Prices as published on dumpstercontrols.io/pricing on 2026-09-23.
Do you charge per driver, per truck or per order?
No. There is no per-driver, per-truck, per-user or per-order fee, and no order limit. A company with one truck and a company with twenty pay the same for the software: nothing.
Is there a contract?
No. There is no contract, no minimum term and no setup fee. You create the account yourself, and on the free plan there is nothing to cancel because nothing is billed. The optional Unlimited plan is billed month to month.
Which countries and languages are supported?
Dumpster Controls serves hauling companies in the United States and Canada. The app interface and the Tresha AI assistant are available in English, Spanish and Portuguese. The public pages, such as the blog, the help center and the landfill finder, are in English.
How do I switch from another dumpster software?
Create a free account at dumpstercontrols.io/login, with no sales call and no credit card. Then import your customers from a CSV file using the template provided in the app; past orders can also be imported from a CSV. Container sizes and pricing are set up in Settings. The landfill database, with 1,750 active US and Canadian landfills as counted on 2026-10-01, is already loaded, so disposal sites do not need to be typed in. Step-by-step guides are at dumpstercontrols.io/help.