Orders · updated 2026-08-08

How to swap a dumpster mid-rental in Dumpster Controls

When a full can needs to be exchanged for an empty one (same size or different), the "Swap Dumpster" flow creates the replacement delivery in seconds, linked to the pickup.

Before you start

The order is in the "Pickups" tab (the dumpster is at the customer site).

## Start the swap
On the pickup card, click "Swap" (tooltip: "Swap Dumpster", "Customer needs an additional or replacement dumpster"). The "Swap Dumpster" dialog opens: "Create a new delivery for when the customer needs an additional or replacement dumpster".
## Choose how it gets paid
Pick "Electronic (Stripe)" to send an invoice and payment link, or "Cash" for no electronic invoice. Without Stripe connected, the swap is cash-only.
## Set "Delivery & Pickup Dates"
Choose the "Delivery Date" for the new can; the "Pickup Date" auto-fills to match the original rental length and stays editable. The dialog shows "Rental period:" in days and flags when it differs from the original.
## Answer "What size does the customer need?"
"Same size" inherits the original pricing exactly ("Price adjusts automatically"), with every field editable for a custom swap price. "Different size" lets you pick another size; the price auto-fills from that size and the rental duration.
## Create it
Click the confirm button. A toast reads "Swap Order Created" with the new order number, size, rental days, and whether the invoice and payment link were sent.

What happens next

A brand-new delivery order is created and its delivery task inherits the driver already assigned to the original pickup, so one trip handles drop and collection.
The two tasks are linked as swap peers; swap orders carry a swap badge in the operations lists.
For electronic swaps, the invoice goes out with a payment link and automatic reminders, just like a normal order.

Troubleshooting

The confirm button is disabled.

A "Delivery Date" is required (without it no delivery task can be created), and "Different size" swaps need a size selected with a price above zero.

Related guides

Frequently asked questions

Is Dumpster Controls really free?

Yes. The software is free: dispatch, online booking, the driver app, invoicing, the Tresha AI assistant and every other feature, with no monthly fee, no trial period and no credit card to sign up. The only cost on the free plan is optional card processing when a customer pays by card through the platform: 2.99% plus $3.99 per transaction on the free plan. An optional Unlimited plan at $169 per month lowers that to 2.99% plus $0.30. Prices as published on dumpstercontrols.io/pricing on 2026-09-23.

Do you charge per driver, per truck or per order?

No. There is no per-driver, per-truck, per-user or per-order fee, and no order limit. A company with one truck and a company with twenty pay the same for the software: nothing.

Is there a contract?

No. There is no contract, no minimum term and no setup fee. You create the account yourself, and on the free plan there is nothing to cancel because nothing is billed. The optional Unlimited plan is billed month to month.

Which countries and languages are supported?

Dumpster Controls serves hauling companies in the United States and Canada. The app interface and the Tresha AI assistant are available in English, Spanish and Portuguese. The public pages, such as the blog, the help center and the landfill finder, are in English.

How do I switch from another dumpster software?

Create a free account at dumpstercontrols.io/login, with no sales call and no credit card. Then import your customers from a CSV file using the template provided in the app; past orders can also be imported from a CSV. Container sizes and pricing are set up in Settings. The landfill database, with 1,750 active US and Canadian landfills as counted on 2026-10-01, is already loaded, so disposal sites do not need to be typed in. Step-by-step guides are at dumpstercontrols.io/help.