Orders · updated 2026-08-08

How to manage scheduled pickups in Dumpster Controls

The "Pickups" tab ("Orders awaiting dumpster collection from customer sites") tracks every can sitting at a customer site until it is collected.

1. 1

   Open the tab

   On the "Operations" page, click the "Pickups" card. The same urgency chips apply: "Total", "Late", "Today", "Tomorrow", "Next Week", plus search, filters, and "Export CSV".

2. 2

   Assign the pickup driver

   Open an order's drawer and use "Driver Assignment" exactly like deliveries: pick a driver and "Save Assignment".

3. 3

   Move the pickup date

   Click the pencil on the "Pickup Date" row, choose the new date, and confirm ("Date updated"). Order, dispatch task, and timeline update together.

4. 4

   Confirm a forgotten pickup

   "Mark as Picked Up" ("Manually confirm pickup if driver forgot") opens with "Confirm Pickup Completed". Optionally upload pickup photos, then click "Confirm Picked Up".

5. 5

   Handle payment from the same drawer

   The "Payment Summary" section shows "Payment Status", "Payment Method", and "Invoice Due Date", with "Send Payment Link" and "Mark as Paid" shortcuts (see Invoicing & Payments).

6. 6

   Answer customer requests

   If the customer used the tracking portal, the drawer surfaces an "Early Pickup Request" or "Rental Extension Request" block to approve or reject.