Orders · updated 2026-08-08

How to manage scheduled pickups in Dumpster Controls

The "Pickups" tab ("Orders awaiting dumpster collection from customer sites") tracks every can sitting at a customer site until it is collected.

Open the tab
On the "Operations" page, click the "Pickups" card. The same urgency chips apply: "Total", "Late", "Today", "Tomorrow", "Next Week", plus search, filters, and "Export CSV".
Assign the pickup driver
Open an order's drawer and use "Driver Assignment" exactly like deliveries: pick a driver and "Save Assignment".
Move the pickup date
Click the pencil on the "Pickup Date" row, choose the new date, and confirm ("Date updated"). Order, dispatch task, and timeline update together.
Confirm a forgotten pickup
"Mark as Picked Up" ("Manually confirm pickup if driver forgot") opens with "Confirm Pickup Completed". Optionally upload pickup photos, then click "Confirm Picked Up".
Handle payment from the same drawer
The "Payment Summary" section shows "Payment Status", "Payment Method", and "Invoice Due Date", with "Send Payment Link" and "Mark as Paid" shortcuts (see Invoicing & Payments).
Answer customer requests
If the customer used the tracking portal, the drawer surfaces an "Early Pickup Request" or "Rental Extension Request" block to approve or reject.

What happens next

A confirmed pickup turns into a landfill run; the full can appears under "Landfill Runs" and on the Dispatch board.
"Photos" in the drawer collects everything taken across the order lifecycle.

Use the "Swap" button on the pickup card. It creates a linked delivery order for the replacement can.