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This is the agent-optimized version of https://dumpstercontrols.io/help/settings/cancel-your-subscription: the same content as the human page, without scripts, styles, animations or navigation. People should open the full page.

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https://dumpstercontrols.io/help/settings/cancel-your-subscription
Last updated
2026-10-13
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https://dumpstercontrols.io/help/settings/cancel-your-subscription.md, or send Accept: text/markdown to the canonical URL
Cite as
How to cancel your subscription in Dumpster Controls. Dumpster Controls. https://dumpstercontrols.io/help/settings/cancel-your-subscription (accessed 2026-10-31).
More for agents
Facts sheet · llms.txt · llms-full.txt · All agent pages · Product manual

Settings & Account · updated 2026-10-13

How to cancel your subscription in Dumpster Controls

The "Cancel Subscription" tab, in the red "Danger" group, ends a paid plan through a deliberate two-step confirmation.

Before you start

  • An active paid subscription. On the Free plan the tab simply says: "You don't have an active paid subscription to cancel. If you need help, please contact support."
  1. ## Open the tab and read the consequences
    Click "Cancel Subscription". A warning box titled "What happens when you cancel:" lists the effects: "Your account will be suspended immediately", "Online Booking goes offline", "Drivers lose mobile app access", and "You can reactivate anytime by choosing a new plan".
  2. ## Say why you are leaving
    Under "Why are you cancelling?", pick a reason: "Too expensive", "Missing a feature I need", "Not using it enough", "Switching to another service", or "Other". Then click "Continue to Cancellation".
  3. ## Confirm deliberately
    On the "Final Step: Cancel Account" screen, type CANCEL in the "Type CANCEL to confirm" field and click "Cancel Account". Until the exact word is typed, the button stays disabled. "Keep My Plan" backs out at any point.

What happens next

  • A confirmation screen shows "Your account has been suspended": the subscription is cancelled and a confirmation email is sent.
  • Reactivation is always open: "Log back in and choose a new plan to reactivate anytime."

Troubleshooting

I get "Confirmation required".

The confirmation field must contain exactly CANCEL, in capital letters.

The cancellation fails with an error.

The message will say "Failed to cancel subscription. Please try again or contact support." Retry, and if it keeps failing, open a ticket in the "Support Center" tab.

Related guides

© 2026 Dumpster Controls. All rights reserved. Made in the USA.

Frequently asked questions

Is Dumpster Controls really free?

Yes. The entire app is free for any company at any fleet size: dispatch, online booking, the driver app, invoicing, the Tresha AI assistant and every other feature, with no monthly fee, no trial period and no credit card to sign up. The only cost on the free plan is optional card processing when a customer pays by card through the platform: 2.99% plus $3.99 per transaction on the free plan. The entire app is free; an optional $169 per month plan lowers that to 2.99% plus $0.30 and adds a Sponsored spotlight in the public company directory. Prices as published on dumpstercontrols.io/pricing on 2026-09-23.

Do you charge per driver, per truck or per order?

No. There is no per-driver, per-truck, per-user or per-order fee, and no order limit. A company with one truck and a company with twenty pay the same for the software: nothing.

Is there a contract?

No. There is no contract, no minimum term and no setup fee. You create the account yourself, and on the free plan there is nothing to cancel because nothing is billed. The optional $169 lower card rate plan is billed month to month.

Which countries and languages are supported?

Dumpster Controls serves hauling companies in the United States and Canada. The app interface and the Tresha AI assistant are available in English, Spanish and Portuguese. The public pages, such as the blog, the help center and the landfill finder, are in English.

How do I switch from another dumpster software?

Create a free account at dumpstercontrols.io/login, with no sales call and no credit card. Then import your customers from a CSV file using the template provided in the app; past orders can also be imported from a CSV. Container sizes and pricing are set up in Settings. The landfill database, with 1,750 active US and Canadian landfills as counted on 2026-10-23, is already loaded, so disposal sites do not need to be typed in. Step-by-step guides are at dumpstercontrols.io/help.