Team & Roles · updated 2026-08-08

    How to add a driver and send the invite in Dumpster Controls

    Creating a driver takes one form. The platform then invites them by email and text, walks them into the driver app, and tracks their license for you.

    Before you start

    • An Admin or Supervisor role.
    1. 1

      Open the form

      In the sidebar, click "Drivers", then "New Driver". The form has two steps: "Basic Info" and "License".

    2. 2

      Fill in the basics

      Enter "First Name", "Last Name", and "Email" (required). The hint explains: "An invite email will be sent so the driver can set their password and access the system." Add the "Phone" so the invite also arrives as a text message.

    3. 3

      Add the license

      On the "License" step, fill "License Number" and "Expiration Date". The hint notes: "Ensure the license is valid and up to date. You will receive alerts when it is about to expire."

    4. 4

      Create the driver

      Click "Create Driver". A toast confirms "Driver created" with "Driver created. Invite email sent to {email}." (If the email already belongs to a user on your account, you will see "Driver linked" instead.)

    What happens next

    • The driver receives an email titled "{Your company}: set up your driver account" saying "You've been added as a driver", with a "Set Your Password" button and four steps: set the password, download the Dumpster Controls Driver app, log in with their email and new password, and start receiving dispatch tasks. A "Get the driver app" section links the App Store and Google Play.
    • If a phone is on file, the driver also gets a text: "{Your company}: tap to create your password for the Dumpster Controls driver app" with a short link.
    • The invite link expires in 24 hours; the email tells the driver to "ask your manager to resend the invite from the Drivers page" if it did.
    • For the driver's next steps on their phone, see the driver app install guide.

    Troubleshooting

    I cannot create drivers.

    Creating drivers requires an Admin or Supervisor role. Dispatchers will get an access denied error.

    Related guides

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