Customers · updated 2026-08-08

    How to create a customer in Dumpster Controls

    The "Create New Customer" modal builds a complete profile in one pass: pick the type, fill the contact and address, then the type-specific details.

    1. 1

      Open the form

      Click "New Customer" on the Customers page. The modal opens with the prompt "Select a profile type and fill in the details."

    2. 2

      Pick a "Customer Profile"

      Choose one of three cards: "Residential" ("Individual homeowner or property resident."), "Contractor" ("Construction company or trade professional."), or "Broker" ("Broker or intermediary managing multiple projects."). The rest of the form appears after you pick.

    3. 3

      Fill "Contact Information"

      "Full Name" is required. "Email" and "Phone" are optional but unlock invoice email, SMS, and review requests later. "Status" offers "Active", "Inactive", and "VIP / High Value".

    4. 4

      Enter the "Address"

      "Street Address" is required. Start typing (placeholder: "Start typing a street…") and pick a Google suggestion; "City", "State / Province", and "ZIP / Postal Code" fill in automatically. US and Canadian addresses are supported.

    5. 5

      Add "Company Details" for commercial types

      Contractors and brokers must fill "Company Name" under "Company Details". Residential customers skip this section.

    6. 6

      Complete the type-specific section

      "Residential Details", "Contractor Details", or "Broker Details" appears based on the chosen profile. See the customer types guide for every field.

    7. 7

      Add notes and save

      Under "Additional Info", the "Notes" box accepts anything relevant ("Add any relevant notes about this customer..."). Click "Save Customer"; the button reads "Saving..." while it writes.

    What happens next

    • A toast confirms "Customer created" with "{name} added successfully.", and the new profile appears in the table as "Active" with transactional notifications on.
    • The name you typed is split into first and last name for the profile.

    Troubleshooting

    Saving does nothing and fields turn red.

    Fix the validation messages: "Full name is required.", "Street address is required.", "Company name is required." (contractor and broker), or "Broker license number is required." (broker only).

    I get "Error creating customer".

    The save failed on the server; the toast shows the reason. Check your connection and try again.

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