Dispatch · updated 2026-08-08

How to unassign a task back to the pool in Dumpster Controls

When a driver's day changes, send stops back to "Unassigned Tasks" so they can be re-planned.

1. Option 1: drag it out

   On desktop, drag the card from the driver's lane back onto the "Unassigned Tasks" panel and drop it.

2. Option 2: use the details drawer

   Open the card and click the "Unassign" button under "Task Actions". A toast confirms "Task unassigned".

3. Option 3: use the assign sheet

   Click the card's "Assign" button and choose "Unassign (back to pool)" at the bottom of the "Assign to…" sheet.

What happens next

• The task returns to "Pending" status and shows in the pool under its date section ("Ready for this day", "Scheduled ahead", or "Late").
• The action is recorded in the audit log with who unassigned it.

Troubleshooting

Unassign is blocked.

In route tasks cannot be unassigned; you will see "Task is in progress, cannot reassign". Completed tasks are read-only.

Related guides

• How to assign a task with drag-and-drop in Dumpster Controls
• How to assign or reassign a task from its details in Dumpster Controls

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