Dispatch · updated 2026-08-08

How to unassign a task back to the pool in Dumpster Controls

When a driver's day changes, send stops back to "Unassigned Tasks" so they can be re-planned.

1
Option 1: drag it out
On desktop, drag the card from the driver's lane back onto the "Unassigned Tasks" panel and drop it.
2
Option 2: use the details drawer
Open the card and click the "Unassign" button under "Task Actions". A toast confirms "Task unassigned".
3
Option 3: use the assign sheet
Click the card's "Assign" button and choose "Unassign (back to pool)" at the bottom of the "Assign to…" sheet.

What happens next

The task returns to "Pending" status and shows in the pool under its date section ("Ready for this day", "Scheduled ahead", or "Late").
The action is recorded in the audit log with who unassigned it.

In route tasks cannot be unassigned; you will see "Task is in progress, cannot reassign". Completed tasks are read-only.

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