Invoicing & Payments · updated 2026-08-08

    How to track your money and payouts in Dumpster Controls

    The "Your Money" page in Finances shows card payments, held funds, payouts, and deposits, including the exact fee taken from every payment and the journey of each dollar to your bank.

    Before you start

    • Owner or admin permissions (the page says: "Only owners and admins can view this page.").
    • A connected Stripe account (otherwise the page shows "Stripe account not connected yet").
    1. 1

      Open the page

      Go to "Finances" and open "Your Money". Use the range selector ("Last 7 days", "Last 30 days", "Last 90 days", "Month to date", "All time") to pick the period.

    2. 2

      Understand the fee

      "The fee, exactly" card shows a worked example on your current plan: customer paid, minus the Stripe price, minus the platform part, equals your net. On Unlimited the platform part is $0.00.

    3. 3

      Inspect transactions

      The "Transactions" table lists each payment with "Gross", "Stripe price", "Platform", "Net", and "Status". Click a row to open the "Transaction journey": customer paid, fees, your net, held until delivery, released after the driver confirms delivery, in your Stripe balance, and deposit to bank following your Stripe payout schedule. Export everything with the "CSV" button.

    4. 4

      Review declines and open Stripe

      The "If an order is declined" card lists refunded orders with gross paid, fees retained, and "Refunded to customer". You can also open your Stripe dashboard directly from the page.

    What happens next

    • Payment statuses read: "Held (awaiting delivery)", "Released", "Failed, retrying", and "Deposited".
    • Historical payments always show the fee charged at the time, so older rows can differ from current pricing.

    Troubleshooting

    A payment shows "Failed, retrying".

    The payout release failed and an automatic retry is scheduled. No action is needed on your side.

    Related guides

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