Invoicing & Payments · updated 2026-08-08

How to track your money and payouts in Dumpster Controls

The "Your Money" page in Finances shows card payments, held funds, payouts, and deposits, including the exact fee taken from every payment and the journey of each dollar to your bank.

Before you start

  1. Open the page

    Go to "Finances" and open "Your Money". Use the range selector ("Last 7 days", "Last 30 days", "Last 90 days", "Month to date", "All time") to pick the period.

  2. Understand the fee

    "The fee, exactly" card shows a worked example on your current plan: customer paid, minus the Stripe price, minus the platform part, equals your net. On Unlimited the platform part is $0.00.

  3. Inspect transactions

    The "Transactions" table lists each payment with "Gross", "Stripe price", "Platform", "Net", and "Status". Click a row to open the "Transaction journey": customer paid, fees, your net, held until delivery, released after the driver confirms delivery, in your Stripe balance, and deposit to bank following your Stripe payout schedule. Export everything with the "CSV" button.

  4. Review declines and open Stripe

    The "If an order is declined" card lists refunded orders with gross paid, fees retained, and "Refunded to customer". You can also open your Stripe dashboard directly from the page.

What happens next

Troubleshooting

A payment shows "Failed, retrying".

The payout release failed and an automatic retry is scheduled. No action is needed on your side.

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