Orders · updated 2026-08-08

How to understand order statuses in Dumpster Controls

An order carries two parallel stories: where the dumpster is, and whether the money came in. Different badges tell each one.

Follow the operational cycle
A new delivery order starts as waiting delivery and appears on the "Operations" page under "Deliveries". Once delivered (by the driver or via "Mark as Delivered") it moves to "Pickups". After pickup it becomes a landfill run under "Landfill Runs", and "Complete Order" ("Finish this order and move to rental history") closes it. Invoice-only orders skip all of this and are born completed.
Read the payment status
Order History rows show "Paid", "Unpaid", "Abandoned" (online checkout never finished), "Declined" (canceled orders), or "Overweight". A paid base with pending extras shows "Paid" plus a pulsing "Extra unpaid" warning.
Read the extra badges
A blue "Completed" badge marks finished work even when unpaid, and unpaid completed orders add a pulsing "Needs collection" alert. Overweight orders show a weight chip like "+1.5t" (green when paid, red when not).
Watch the schedule chips in Operations
The "Deliveries" and "Pickups" tabs group orders by urgency: "Total", "Late", "Today", "Tomorrow", and "Next Week". "Late" means the scheduled date passed without completion.

What happens next

Payment status and operational status move independently: an order can be delivered but unpaid, or paid but never delivered (which keeps it fully refundable when canceled).

Canceled orders are hidden by default. Click the "Declined" KPI card or set the status filter to "Declined" to see them.