Orders · updated 2026-08-08
An order carries two parallel stories: where the dumpster is, and whether the money came in. Different badges tell each one.
A new delivery order starts as waiting delivery and appears on the "Operations" page under "Deliveries". Once delivered (by the driver or via "Mark as Delivered") it moves to "Pickups". After pickup it becomes a landfill run under "Landfill Runs", and "Complete Order" ("Finish this order and move to rental history") closes it. Invoice-only orders skip all of this and are born completed.
Order History rows show "Paid", "Unpaid", "Abandoned" (online checkout never finished), "Declined" (canceled orders), or "Overweight". A paid base with pending extras shows "Paid" plus a pulsing "Extra unpaid" warning.
A blue "Completed" badge marks finished work even when unpaid, and unpaid completed orders add a pulsing "Needs collection" alert. Overweight orders show a weight chip like "+1.5t" (green when paid, red when not).
The "Deliveries" and "Pickups" tabs group orders by urgency: "Total", "Late", "Today", "Tomorrow", and "Next Week". "Late" means the scheduled date passed without completion.
Canceled orders are hidden by default. Click the "Declined" KPI card or set the status filter to "Declined" to see them.
Still stuck? Talk to our team
Open a support ticket inside the app and our team will answer there.
Log in and open a support ticketThe software is 100% free with unlimited orders. No credit card, no demo, no contract.
Create your free account