Team & Roles · updated 2026-08-08

How to understand team roles in Dumpster Controls

Every person on your account has a role that defines what they can do. This guide explains the office roles, the driver role, and the combo of both.

## Know the three office roles
"Admin": "Full access to office tools." "Supervisor": "Can manage dispatch and drivers, limited settings." "Dispatcher": "Can schedule orders and assign trucks/drivers." These descriptions appear on the role cards whenever you create or edit a user.
## Know what office users share
As the explainer on the Admin Users page puts it, office users "can manage customers, orders, invoices, trucks, and drivers depending on the role you choose." They all work in the web dashboard.
## Know the Driver role
Drivers are field users. They log into the Dumpster Controls Driver app on their phone to receive tasks, run routes, and upload proof photos and landfill receipts. When a driver-only user signs in on a regular web browser, they are pointed to the app download page instead of the office dashboard.
## Combine office and driver
For small companies where the owner or a dispatcher also drives, mark the office user "Also a Driver" ("Turn this on if they also do deliveries or pickups."). They keep office access and also appear in the Drivers list for route assignment.
## Know the management rules
Only Admins can create, edit, or remove office users. Drivers can be created by Admins and Supervisors. Roles have fixed permissions; there is no custom per-module permission editor.

What happens next

Pick the smallest role that covers the person's job. You can upgrade or downgrade the role later from the edit form without recreating the user.

Related guides

Frequently asked questions

Is Dumpster Controls really free?

Yes. The entire app is free for any company at any fleet size: dispatch, online booking, the driver app, invoicing, the Tresha AI assistant and every other feature, with no monthly fee, no trial period and no credit card to sign up. The only cost on the free plan is optional card processing when a customer pays by card through the platform: 2.99% plus $3.99 per transaction on the free plan. The entire app is free; an optional $169 per month plan lowers that to 2.99% plus $0.30 and adds a Sponsored spotlight in the public company directory. Prices as published on dumpstercontrols.io/pricing on 2026-09-23.

Do you charge per driver, per truck or per order?

No. There is no per-driver, per-truck, per-user or per-order fee, and no order limit. A company with one truck and a company with twenty pay the same for the software: nothing.

Is there a contract?

No. There is no contract, no minimum term and no setup fee. You create the account yourself, and on the free plan there is nothing to cancel because nothing is billed. The optional $169 lower card rate plan is billed month to month.

Which countries and languages are supported?

Dumpster Controls serves hauling companies in the United States and Canada. The app interface and the Tresha AI assistant are available in English, Spanish and Portuguese. The public pages, such as the blog, the help center and the landfill finder, are in English.

How do I switch from another dumpster software?

Create a free account at dumpstercontrols.io/login, with no sales call and no credit card. Then import your customers from a CSV file using the template provided in the app; past orders can also be imported from a CSV. Container sizes and pricing are set up in Settings. The landfill database, with 1,750 active US and Canadian landfills as counted on 2026-10-01, is already loaded, so disposal sites do not need to be typed in. Step-by-step guides are at dumpstercontrols.io/help.