Import Your Data · updated 2026-08-08

How to fix rows with issues in the order importer in Dumpster Controls

Rows that fail validation are never imported silently: each one shows its reasons in the preview's "Status" column. Here is what every message means and how to clear it.

## "missing name"
The row has no customer name. Fill the "name" column (headers like "Customer" or "Client" also map to it). The name becomes the customer record, split into first and last name.
## "missing address"
The street address is empty. Fill the "address" column (a header like "Street" also works). This becomes the order's delivery address.
## "missing city" and "missing zip"
City and zip are both required for the delivery address. Headers like "Zip Code" or "Postal" map to zip.
## "invalid state"
The state is empty or longer than 20 characters. Use the state name or abbreviation, for example "FL".
## "price out of range"
The price parsed as a number but is negative or above 5000. Fix the amount or clear the cell; an empty price imports the order at 0 and you can set the real price on the order later.
## Re-paste and confirm
After fixing your sheet, paste again and confirm the amber "rows with issues" counter is gone, or accept that the remaining flagged rows will be skipped.

What happens next

If you import while some rows are still flagged, only the valid rows go in. The done screen then notes "{failed} rows could not be imported. You can add those manually."

Troubleshooting

A row shows several reasons at once.

All failing checks are listed together, separated by semicolons. Fix every listed field before pasting again.

The price column shows empty in the preview even though my sheet has prices.

The price header was not recognized or the value did not parse as a number. Rename the header to "price", "total", or "amount" and keep the cell to digits, with optional $ and commas.

Related guides

Frequently asked questions

Is Dumpster Controls really free?

Yes. The entire app is free for any company at any fleet size: dispatch, online booking, the driver app, invoicing, the Tresha AI assistant and every other feature, with no monthly fee, no trial period and no credit card to sign up. The only cost on the free plan is optional card processing when a customer pays by card through the platform: 2.99% plus $3.99 per transaction on the free plan. The entire app is free; an optional $169 per month plan lowers that to 2.99% plus $0.30 and adds a Sponsored spotlight in the public company directory. Prices as published on dumpstercontrols.io/pricing on 2026-09-23.

Do you charge per driver, per truck or per order?

No. There is no per-driver, per-truck, per-user or per-order fee, and no order limit. A company with one truck and a company with twenty pay the same for the software: nothing.

Is there a contract?

No. There is no contract, no minimum term and no setup fee. You create the account yourself, and on the free plan there is nothing to cancel because nothing is billed. The optional $169 lower card rate plan is billed month to month.

Which countries and languages are supported?

Dumpster Controls serves hauling companies in the United States and Canada. The app interface and the Tresha AI assistant are available in English, Spanish and Portuguese. The public pages, such as the blog, the help center and the landfill finder, are in English.

How do I switch from another dumpster software?

Create a free account at dumpstercontrols.io/login, with no sales call and no credit card. Then import your customers from a CSV file using the template provided in the app; past orders can also be imported from a CSV. Container sizes and pricing are set up in Settings. The landfill database, with 1,750 active US and Canadian landfills as counted on 2026-10-01, is already loaded, so disposal sites do not need to be typed in. Step-by-step guides are at dumpstercontrols.io/help.