Settings & Account · updated 2026-09-06

How to choose your notification preferences in Dumpster Controls

The Notifications tab is a short list of three switches, one per real notification the platform sends you. Each choice is personal: it changes what YOU receive, not what your teammates receive.

  1. Open the Notifications tab

    In the Account Center, click "Notifications". The header reads "Choose what notifications you receive and how."

  2. New orders and junk jobs (push)

    The first switch controls the push notification the office app sends when a new order or junk removal job comes in. Turn it off and new work stops buzzing your phone; it keeps flowing into the app as usual.

  3. Marketplace (HUB) emails

    The second switch controls the emails about Dumpster HUB activity: a partner accepted your order, is on the way, gave it back, or a payout was split. One exception on purpose: if a HUB listing for an order due today expires without a partner, that "action required" email is always sent, because money and a real customer are waiting.

  4. Support ticket updates by email

    The third switch controls the emails you get when our team replies to a support ticket or its status changes. In-app updates on the ticket keep working either way.

  5. Changes save instantly

    There is no save button. Each switch saves the moment you flip it; if saving fails, the switch flips back and a message asks you to try again.

What happens next

Troubleshooting

I turned off new order pushes but my teammate still gets them.

Preferences are per person. Each teammate controls their own switches from their own account.

I stopped getting support emails and missed a reply.

Turn "Support ticket updates by email" back on. You can always read replies inside the app under Account Center, Support.

Where did the SMS options and the extra recipients list go?

They were removed. The platform does not send per-event SMS to your team, and notifications now go to each user's own account instead of a shared list.

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