Invoicing & Payments · updated 2026-08-08

    How to apply a discount to an invoice in Dumpster Controls

    You can lower the amount a customer pays on any unpaid invoice with a fixed or percentage discount. The change is logged and the payment link updates to the new total automatically.

    Before you start

    • An unpaid invoice.
    1. 1

      Open the discount dialog

      In "Order History", open the order's invoice section and click "Apply discount" (or "Edit / Remove discount" if one already exists).

    2. 2

      Choose the "Discount type"

      Pick "Fixed amount" or "Percentage" and enter the value. A live preview shows "Current invoice total", "Discount", and "New total customer pays".

    3. 3

      Give a reason

      The "Reason (required)" field is mandatory and is saved to the order timeline and audit log.

    4. 4

      Apply

      Confirm to apply. A success message shows the new total. The dialog also lets you remove an existing discount.

    What happens next

    • The payment link is refreshed so the customer pays the discounted total.
    • The discount appears as a line on the invoice with its reason.

    Troubleshooting

    It says the discount cannot exceed the invoice total.

    The discount would take the total below zero. Enter a smaller value.

    Related guides

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